Administrative Assistant

PROFESSIONAL PROFILE

●Dedicated professional with a solid background gained in various capacities of administration.

●Competent and dedicated professional, skilled in accomplishing difficult and multi-level tasks, with the ability to work under pressure.

●Great interpersonal and communication skills, works well independently and as a team member or leader

●Proficient in managing staff and administration procedures

OBJECTIVE

•To obtain a career opportunity where I can prove myself as an outstanding employee, who is able to learn, grow and share within the team and organization.

PROFESSIONAL EXPERIENCE

Administrative Assistant (F/T) Dec 2019 - Present

CFTSS Program

Saint Dominic’s Family Services, Bronx, NY

•Update and maintain weekly reports relating to Staff Case Assignments and Staff Rosters

•Maintain all databases, for services provided by staff to ensure duration, frequency and scope is adhered to, using Care Logic Portal.

•Assign cases to staff who provide services to clients.

•Liaise with Program Management and CFTSS-HCBS staff to determine the availability of staff to receive cases.

•Adhere to all HIPPA compliance standards.

•Receive documentation from over 100 members of staff, which includes Verification sheets/Census forms/Time sheets/Weekly Schedules and Case Load forms.

•Ensure all documentation is entered on Excel spreadsheet and filed accordingly, in a secure place

•Check Treatment Plan spreadsheet to ensure they are up to date

•Send notifications to OLP’s, informing them which Treatment plans need updating for the upcoming month

•Cover the reception desk when required, including all other administrative duties.

Administrative Assistant (Per Diem) Jan 2018 - Dec 2019

TCM Program

Saint Dominic’s Family Services, Bronx, NY

●Created and managed spreadsheets for both Non-Medicaid and Health Home cases and Utilization reports, Assessment plans and CANS assessments.

●Monthly reporting of Documentation in the CBC Portal and filing of the following reports; Rosters, CANS, Ticklers, Weekly Schedules, Incident Reports, Progress Notes

●Prepared, managed and filed paperwork for TCM program, skill building and Intensive In Home Workers.

●Oversight of the paperwork and staff signatures on all policies, ensuring they were updated and current.

●Managed spreadsheets for Petty Cash, Gift Receipts and Metro Cards

●Cover the reception desk when required, including all other administrative duties

Self Employed 2006 - Present

Hope International Ministries, Bronx, NY

●Collaborate with Canadian church bi-annually to manage missionary activities (feeding and clothing the less fortunate) both in the United States and overseas

●Conduct and facilitate workshops and conferences on a range of topics for women and families

●Plan, coordinate and execute special events

Traveled and emigrated from the UK to USA 2005 - 2007

Employment Advisor / Manager (F/T) 2001 - 2004

Job Centre Plus, London, England

●Managed a portfolio of five Companies with government contracts who provided services to the unemployed and ensured companies followed the contract three C’s (current, correct, compliance)

●Supervised one clerical staff member and verified Job Centre customers’ weekly government payments were correct and paid out on time.

●Assisted the unemployed with job search and potential employers to contact

EDUCATION / SKILLS

Associate Degree in Theology, Family of Christ Theological Seminary 2015

Rowley Regis College, Birmingham, England

USA Equivalent of Associate in 'O' Levels - English Literature & Language, Sociology, Caribbean Studies, Maths

Knowledgeable in Microsoft Office (Word, Outlook, Excel) on Windows and MAC

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