Service Representative Customer
Resume:
OLIVIA
CUMMINGS
** ***** *****, ******, ** *****
*******@*****.***
Skills Summary
Experience in working with customer service, office setting, as well as hands on patient settings. Previous work in medical offices as scheduling manager, and patient service representative, as well as customer service representative in a bank setting. Experience answering phones, working with patients, working with insurance information, as well as payments. Some experience in a warehouse setting as well.
Education
Loudoun Valley High School. Graduation 2011.
Some college, Radford University 2011. LFCC 2013.
Experience
Navy Federal Credit Union
Customer Service Representative
August 2022- October 2022
Working evening/ night shift as a customer service representative. Answering the phone and helping members with any needed information and assistance. Dealt with bank information. Wasn’t able to stay due to my father needing full time care and living with me. He no longer lives with me and is being cared for else where.
Amazon
Warehouse packer
October 2020- June 2021
Working night shift as a packer in a warehouse setting. Lifting large weight, constant movement. Left Amazon due to management not being the proper fit for what I would like. Employees were not appreciated like they should be.
Ashburn Pediatrics
Patient Service Representative
October 2018- October 2019
Day shift in an office setting. Scheduling appointments, answering phones, working with patients. Left Ashburn Peds after giving birth and staying home.
Winchester Medical Center
CNA
April 2017-June 2018
Night shift in a patient service setting. Hands on with patients, caretaking.
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