Customer Service Order Entry
Resume:
MARIA LICEA TORNES
***********@*****.***
www.linkedin.com/in/maria-licea-0634b9102
EXPERIENCE
1. Phlebotomist II by SPECTRAFORCE. temp contract for Quest Diagnostics April/2024 to current date
2. Phlebotomist Technician at CPL.SonicHealthCare August 2023-cApril2024 3. Phlebotomist Technician at BioReference Laboratories (December 2020-August 2023)
• Perform blood collections by venipuncture
• Prepare all collected specimens for testing and analysis
• Order entry of patient and specimen information
• Provide superior customer service to all patients and client providers and staff 4. Pandemic Containment Manager from Dean’s Professional Services La Nueva Casa de Amigos. Houston Health. Houston-Texas July- November 2020
• Perform temperature screening of all WIC employees, and public based on CDC Interim Guidance and City of Houston policy “Access to City Facilities during a medical pandemic”.
• Refer timely WIC employees, security, janitorial staff to the appropriate party when they have tested positive for COVID-19 or are experiencing symptoms and coordinate with HHD Facilities for deep cleaning in circumstances where employee has tested positive for COVID-19.
• Assist with the WIC Curbside service by signing WIC clients in and sanitizing their EBT cards before they are processed by the WIC staff.
5. Phlebotomist
Thomas Street Clinic. Harris Health System,Houston-Texas August 2019-April 2020
• Perform blood collections by venipuncture
• Prepare all collected specimens for testing and analysis
• Order entry of patient and specimen information
• Provide superior customer service to all patients and client providers and staff 6. Phlebotomist in Training
El Franco Lee Health Center, Houston-Texas April 2018-June2018
• 300 blood drawing andvenipunctures in 120 Hours
• Followed established policies and procedures
7. Sales Associate
DOLEX .Houston, Texas October 2017-July 2018
• Payments, loans and money transfer.
• Customer care.
• Processing of Loans and bill payments
8. Research Manager.
International Center of Histotherapy, Havana-Cuba January 2015-October2016
• Elaboration of projects for the development of new cosmetic formulations and medicines from the Human Placenta for the treatment of Vitiligo, Psoriasis and Alopecia. MARIA LICEA TORNES
***********@*****.***
www.linkedin.com/in/maria-licea-0634b9102
7. Specialist of Clinical Laboratory
Clinic Hospital,Havana-Cuba March2010-December 2014
• Collect, Process,label and stored specimen form patients
• Reviews, evaluates, documents and report results.
• Preserves confidentiality of patients and follows lab safety and maintenance protocols. Education:
• PHLEBOTOMY CERTIFICATION
Certified by ASCP.
• BASIC LIFE SUPPORT
Certified by AMERICAN HEART ASSOCIATION
• CNA. Course completed. At HCC.
• CPR/AED
Certified by National Health &Safety Association
• Master in Clinical Lab sciences
Havana University. Accredited in USA by NACS Agency
• Bachelor in Chemistry .Evaluated by NACS Agency in USA Havana University.
SKILLS:
• Bilingual Spanish / English
• Drawing Blood
• Management and interpretation for diagnostic
• Management of autoanalyzer equipment
• Specimen Processing
• MS Office Proficiency
• Mathematical and statistical processing skills
• Activities related to Quality Assurance and preparation of documentation.
• Assembly of analytical techniques for the control and quality of products OTHER CERTIFICACTION AND COURSES
• Clinical Terminology for International and U.S Students
• Bloodborne Pathogens by American Healthcare Academy 05/2021
• Laboratory Ergonomics (ASCLS P.A.C.E)
• Routine Venipuncture (ASCLS P.A.C.E)
• Special Topics in Phlebotomy (ASCLS P.A.C.E.)
• Chemical Screening of Urine by Reagent Strip (ASCLS P.A.C.E.)
• Medical Courier Safety (ASCLS P.A.C.E.)
• Minimizing PreAnalytical Variability during Venipuncture, (ASCLS P.A.C.E.) MARIA LICEA TORNES
***********@*****.***
www.linkedin.com/in/maria-licea-0634b9102
• Tuberculosis Awareness for Health Care Workers (ASCLS P.A.C.E.)
• HIV Safety for Florida Clinical Laboratory Personnel (ASCLS P.A.C.E.)
• Packaging and Shipping Infectious Materials(ASCLS P.A.C.E.)
• Cardiac Biomarkers (ASCLS P.A.C.E)
• COVID-19 Contact Tracing. Johns Hopkins University by Coursera.
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