Customer Service Data Entry
Resume:
ELENA BONILLA
To secure a Customer Service position
in a professional office setting
South Gate, CA 90280
*************@*****.***
EXPERIENCE
Bon Appetit Bakery /Customer Service Vernon,Ca
6/2022 -04/2024
●Answered incoming customer service calls on daily basis, dispatching drivers to deliver products to all stores.
●Entered data entry in accounting dept.
●Effective communication skills with customers and Marketing and Consultants
●Knowledge of Excel Spreadsheets and daily inventory control.
●Prepared daily monthly reports for all 711conveniencenm stores other m nationwide.
Wesley JWCH, Institute/ Health Screener Norwalk, CA
2/2020 -05/2022
● Screens all patients for Covid symptoms
● Directs all persons who enter the front lobby appropriately to their destinations.
●Monitors behavior of all patients entering the building
●Maintains confidentiality and HIPPA protocols
GENESIS Logistics,/ Human Resources Assistant Santa Fe Springs, CA
07/2017- 02/2019
●Recruiting Drivers for 7-ELEVEN Nationwide
●Setup appointments for applicants to come in person to fill out, our online applications.
●In charge of calling applicants for future hire. Including sites
Such as Southern California, Union City, San Diego, San Francisco,Seattle, WA.
interviewed applicants for future hire.
LA Care Health Plan Los Angeles, CA — Member Service Representative
08/2015-12/2016
●Answered heavy phone calls in Call center settings, for both English/ Spanish. Provided excellent customer in a timely manner
●Educated members with numerous health resources such as Healthy families Medi-cal and Psychiatric services.
●Updated patient’s information such as phone no, address and insurance plans.
Cosmetic West El Segundo,CA - Customer Service Rep.
02/2012-12/2014
●Answered incoming calls. Data entry, emailed documents.
●Supporting the needs for fulfillment manager
●Performed basic clerical duties,shipped out cosmetic samples to clients. Order entry and mailing out shipments.
EDUCATION
Career Colleges of America
12-2002 to 6-2003
Studied: Medical Assistant Program Graduated 2003
Warren High School — High School Diploma
SKILLS
Four years of Medical Experience.
Microsoft Office, word Excel, Outlook, Next Gen
Knowledge of Excel Spreadsheets and inventory control
Strong organizational skills, detail oriented, dependable team player. Some dispatching, assisting in Customer service inquires
LANGUAGES
English, Spanish Fluent
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