Project Coordinator
Resume:
Carlos Flores
********@***.***
EDUCATION
Bachelor's Degree in Criminology and Criminal Justice Arizona State University May 2018 - May 2021
Associates Degree Phoenix College, Phoenix, Arizona August 2016 - May 2018 SUMMARY
Adaptable professional with a Bachelor's in Criminology and Criminal Justice, proficient in Microsoft Office (Word, Excel, PowerPoint). Demonstrates strong problem-solving, logical thinking, teamwork, leadership, and conflict resolution skills. Proficient in English and Spanish. EXPERIENCE
Network Configuration Project Coordinator YGNC Amazon, Tempe, AZ March 2024 - Current
● Provide support to the TOM Yado Launch Execution team to include project and high- volume data management and system configuration requests.
● Collaborative with internal and external stakeholders.
● Responsible for managing tasks and providing support to multiple stakeholders across various teams
● Support Field Operations Team at the global networks (YMS, GRIT, TNT, SIM Card Ordering, virtual yard creations, and configuration of locations in the yards.) Process Lead Amazon, Tempe, AZ November 2022 - March 2023
● Manage over 30 associates. Motivate associates, ensuring top-quality performance, attendance, and safety standards.
● Lead training initiatives, fostering team growth and success.
● Collaborate with cross-functional teams to achieve business objectives. Central Operations Lead Amazon, Tempe, AZ April 2022 - November 2022
● Trained and supported 10-30 associates in daily operations.
● Executed intra-day shifts for Global Speciality Fulfillment businesses.
● Led team to drive shift performance, ensuring seamless operations. Data Support Specialist/Dispatch Operation Specialist Amazon, Tempe, AZ June 2021 - April 2022
● CAPE project Capacity, Analytics, Planning, and Executing, data support, and involves data from assets like building, trailers and other long-term assets that Amazon owns and being able to report/create reports for the department to help with the Labor Planning and Quality team.
● Resolved issues and communicated effectively to manage multiple assignments.
● Assisted in driver assignment, load acceptance, and equipment availability. Central Operations Dispatch / Driver Support Amazon, Tempe, AZ May 2019 - June 2021
● Coordinated driver rescues, ensuring on-time deliveries.
● Managed planned and unplanned barriers to optimize operations.
● Supported dispatch (DSP) owners, enhancing delivery efficiency. SKILLS
● Proficient in Microsoft Office programs (Word, Excel, PowerPoint).
● Strong problem-solving and logical thinking abilities.
● Effective teamwork and leadership skills.
● Decision-making and conflict resolution expertise.
● Adaptability to dynamic work environments.
LANGUAGES
- Proficient in English and Spanish
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