Customer Service Representative

Quashonna S. Johnson

279-***-****, Sacramento, CA 95825, ***********@*****.***

SKILLS

Attention to Detail Communication (Verbally, Non-Verbally)

Leadership Team player

Organized Typing

Problem Solver Multitasking

EDUCATION

MTI College, Sacramento, CA 12/2021

ACCJC & WASC Accredited Institution

WORK EXPERIENCE

Hyatt Regency Sacramento

Housekeeping

06/2023-08/2023

Provided basic housekeeping duties including; changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out. Clean, disinfect and store all equipment at the end of the shift

Staybridge Suites

Housekeeping

11/2019-03/2020

I cleaned rooms, refilled room supplies for bathrooms, refrigerator and work desk. Disposed of garbage and changed bedding comforters. Provided great customer service to those in need. I worked at a fast pace and finished my duties promptly. Received employee of the month my second month working.

AppleOne

Customer Service Representative

09/2019-11/2019

Customer Service Representative for technical support. Provided service to troubleshoot issues with iPhones, Watches, and laptops.

Falls’s Discounts Store

Cashier/Customer Service

02/2019-09/2019

Cashier. Cash handling supplies great customer service. Created and finished projects throughout the day. Upsold products to increase sales.

Volunteers of America

Shift Monitor

07/2018-10/2018

Shift Monitor at Winter Triage Homeless Shelter supplied services for clients, served meals, cleaned and watched client's areas.

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