Customer Service Data Entry

DAVID E. MAYS

*** ******** ***** #***, ****** Frederick, MD20678 770-***-**** Cell

*********@*****.***

SUMMARY

Telecommunications Construction Manager with over twenty years of professional experience seeking position requiring expert-level telecommunications skills and superior customer service. SKILLS AND EQUIPMENT USED

Cable TV, satellite and telephone installation, technical trouble shooting, Quality Control, Production Technician, DMS Switching Systems, Coaxial Cable, LAN/WAN, CATV, Head ends, Routers, Ethernet, customer service, data entry, machine operator, building maintenance, and security, LTE, UMTS, and DC power. Anritsu Site Master Line Sweep Certified. Micrometers, Ohmmeters, Voltmeters, Soldering Iron, Multi-line Telephone Systems, Fusion Splicer, Metro- Tech Meter, Signal Meter, Signal Leakage Meter, Dummy Loads, T1 tester, T- bird, Fiber Tester.

PROFESSIONAL EXPERIENCE

CALVERT MEALS ON WHEELS Prince Frederick, MD

Volunteer Meal Delivery Driver March 2022 – Present

• Deliver meals to homebound seniors in Calvert County. Cheerfully greet clients inquiring about their wellbeing.

• Report any adverse living conditions to route manager.

• Contact family members and/or 911 to report any health emergencies. PERSONAL CAREGIVER Washington, DC

Minister Deborah Nix January 2021 – November 2021

• Provided mobility assistance to include getting in and out of bed, from bed to chair or wheelchair.

• Transported to medical and other appointments.

• Monitoring and reporting any changes in health, behavior and needs to family and medical professionals.

General Contracting Services Beaumont, TX

Project Manager September 2019 – December 2020

• Responsible for overseeing all aspects of reconstructing my home after it was flooded during Tropical Storm Imelda.

• Directly hired water damage and remediation experts, subcontractors and construction laborers.

• Provided hands-on supervision and guidance to workers on site from start to finish of the project.

• Managed budget and ordered materials and equipment and conducted other services necessary to ensure a quality build in an efficient and timely manner.

• Effectively communicated with insurance adjusters, vendors and county inspectors throughout the project.

SENECA/NSORO/MASTEC Belmont, NC

Tech III, Lead Technician February 2010-September 2018

• Installed various types of cables, new site builds, integration, LTE and commissioned equipment.

• Knowledge in detecting problems and applying testing skills.

• Description implementation. RAXIT, GSM, LMU Antennas, UMTS and T1 Expansion. Trained new employees.

CAPITAL COMMUNITY REALTY Jonesboro, GA

Property Inspector December 2003 – November 2009

• Performed property inspections on foreclosed properties to determine occupancy, condition and value.

• Completed Property Value & Review (PVR) Reports and submitted photos for each property.

• Managed the remodeling/construction process.

• Assisted in hiring and selection of subcontractors or general labor. General punch-out coordinator. Checked each project for Quality Assurance. NORTEL NETWORK Richardson, TX

Site Team Leader May 2000 – August 2003

• Site Team Leader for sites over $1.5 million supervising 10 people.

• Installation of Nortel Switching Equipment; Land and Wireless. BUTLER TELECOM Irving, TX

Telecommunications Installer October 1995 – May 2000

• Run cable, data, and voice lines.

• Installed DMS systems in the COs of Bell Telephone. GCTV Alpharetta, GA

Installer November 1991 – August 1995

• Installation of scientific converters, repair, and diagnostic of related equipment.

• Handle locates of buried cable and audited field equipment. Responsible for meeting NCTA standards.

AT&T Atlanta, GA

Installer July 1986 – September 1991

• Installation of AT&T communication equipment including troubleshooting and testing of electrical equipment.

EDUCATION

ITT TECH Duluth, GA

Computer Electronic Engineering Technology

AMERICA’S REAL ESTATE ACADEMY Sandy Springs, GA

American Society of Home Inspectors – Standards of Practice and Code of Ethics LAMAR UNIVERSITY Beaumont, TX

Related Courses: Electronics – AC/DC, Transistors, Digital Logic and Theory, Basic IEE, Micro processing, Laboratory and Theory, Technical Math

JARVIS CHRISTIAN COLLEGE Hawkins, TX

Related Courses: Mathematics, Statistics, Calculus I, II BUTLER TELECOM SCHOOL OF FIELD TECHNICIAN CERTIFICATION Certified with Ericsson and Nortel Houston, TX

NORTEL NETWORKS SITE TEAM LEADER SCHOOL Richardson, TX Site Team Leader, Hardware Testing

AWARDS AND RECOGNITION

Recognized for willingness to work extra shifts and accept extra job-related duties. Received 10 shares of company stock (GCTV) as reward for performance. Certificate of Appreciation - Nortel Networks

Certificate of Completion - Hardware Testing - Nortel Networks Certificate of Completion - Site Team Leader - Nortel Networks Certificate of Completion - Carrier Network Site Team Leader -Nortel Networks Certificate of Completion - DMS Super node Hardware Testing – Nortel Networks PERSONAL

Active in Church’s distribution of food and gifts to needy families.

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