Pharmacy Technician Patient Care

MARYCONSTANCE MALEMELA

202-***-**** **********@*****.***

OVERVIEW

Reliable, caring Certified pharmacy technician known for the ability to quickly and effectively discern needs, solving problems, and strengthen relationships with a high volume of diverse patients and family members while maintaining a composed, diplomatic, and helpful manner. Also meticulous in paying attention to details, adhering to health and safety protocols to maintain infection control standards

CORE SKILLS

● Effective Oral and Written Communication.

● Planning and Organization.

● Operating Systems: Windows and Macintosh

● User Account Administration and customer training

● Customer Service, including direct interfacing with end-users of computer systems. ● Remote service administration.

CERTIFICATION

- CMT

- CPR/FIRST-AID

- CNA/GNA

- Pharmacy Technician

COMPETENCIES: Patient Care Medication Administration Vital Signs Critical Thinking & Problem-Solving Skills Privacy & HIPAA Compliance Time Management Engage in Productive discussions.

EDUCATION

PGCC - Bachelor’s in nursing, (01/2021) Present

LOCK TECH IT Training Institute, Port Harcourt - Nigeria, (07/2018 - 11/2019)

- Microsoft Office Tools and Computer Architecture and Functions

WORK EXPERIENCE

STERLING PHARMACY, WASHINGTON DC

IV Pharmacy Technician, (Nov 2022 – Jul 2024) present

- Accurately puled medications from the shelves for Pyxis replenishment and delivered them to the varicose patient care areas: Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Maintained proper compliance logs, including refrigerator temperatures and IV hood maintenance, maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders

Accurately pulled C2 orders for the Pyxis and delivered them to the varicose patient care areas. Chemo prep. ordering chemo, waste removal, cleaning IV. rooms, paddles. Prepared Chemo IVs for Hospital and Outpatient areas.

CVS PHARMACY, HYATTSVILLE MD

Pharmacy Technician, (Dec 2021 – Sept 2022)

- Prepared medication for patients, receiving and verifying prescriptions, pricing, filling prescriptions, and completing patient's paperwork related to filling prescriptions.

- Resolved non-routine issues like third-party billing, computer system, and customer service issues.

- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

EPIC SCOPE TECHNOLOGIES, CLEVELAND OH

Retail pharmacy, (May 2020– March 2021)

- Electronically process 30+ prescriptions daily and ensure all information is complete and accurate while providing excellent customer service

- Interact regularly with 100+ patients or customers daily by confirming their prescriptions, locating over-the-counter medication, and answering basic medical questions

- Review medications for accuracy, appropriateness, and interactions, and adjust medications according to approved protocols

- Supervise 4 pharmacy technicians to ensure compliance with all professional standards and departmental policies and procedures

VOLUNTEER/COMMUNITY SERVICE

Red Cross - 64 King Perekule St, Nigeria, (09/2015)

- Participated in sensitization campaigns for health and hygiene.

- Sensitized and encouraged individuals about the importance of blood donation.

- Collected vital signs of blood donors before blood donation.

Karpearl Medical Foundation (NGO) - 98 Iwofe Road Port Harcourt Nigeria

- Participated in sensitization campaigns on preventing the spread of HIV/AIDS.

- Took part in creating malaria awareness, prevention, and treatment program.

- Engaged in campaigns against substance abuse in both urban and rural areas.

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