Data Entry Customer Service

.

.

Cherlyn Roy

Rancho Cordova, CA, USA **********@*****.*** 916-***-****

SUMMARY

To obtain a position utilizing my skills and experiences with a stable company that allows for growth and advancement. EXPERIENCE

Customer Service Representative I

Delta Dental of California Feb 2021 to March 2024, Rancho Cordova, CA

• Assist providers and members with eligibility and benefits, customer service, call center environment.

• Data entry..

Data Entry / Document Specialist

Ricoh April 2019 to Feb 2021, Rancho Cordova, CA

• Perform a large volume of data entry in an accurate and timely manner.. Admin Data Entry II

Maximus May 2017 to March 2019, Folsom, CA

• Data Entry, eligibility determination, and enrollment.

• Perform a large volume of data entry in an accurate and timely manner.. Office Assistant

Aerojet Rocketdyne May 2015 to January 2016, Rancho Cordova, CA

• Pension specialist, heavy phones, data entry, filing, and customer service.

• Utilized SAP software.

• Perform inventory count..

Data Processor

U.S TECH SOLUTIONS January 2015 to February 2015, Folsom, CA

• Analyze software programs and data entry.

• Perform a large volume of data entry in an accurate and timely manner.. Customer Service Office Specialist

Ameripride Uniform Services August 2011 to April 2014, Sacramento, CA

• Data entry, billing, filing, and customer service.

• Utilized SAP software.

• Perform inventory count..

Senior Customer Care Representative

Verizon Wireless July 2009 to August 2011, Rancho Cordova, CA

• Heavy phones, billing, account maintenance, troubleshooting, data entry, upselling, and customer service.

• Respond and answer incoming calls as well as placing calls to customers when needed.. Admin Assistant

WEST COAST APPLIANCE REPAIR July 2008 to July 2009, Rancho Cordova, CA

• A/P and A/R, data entry, filing, heavy phones.

• Respond and answer incoming calls as well as placing calls to customers when needed.

• Scheduling, dispatch, and customer service..

Transfer Agent

Franklin Templeton/ Aerotek December 2007 to February 2008, Rancho Cordova, CA

• Heavy phones, account maintenance, redemptions, and customer service.

• Respond and answer incoming calls as well as placing calls to customers when needed.. Office Manager

IMPERIAL DIE CUTTING, INC September 2006 to December 2007, Sacramento, CA

• A/P and A/R, payroll, data entry, heavy phones, filing, and customer service.. A/P Finance Specialist

Health Net/Kelly Services April 2006 to September 2006, Sacramento, CA A/P d t t fili h d t i

.

.

• A/P, data entry, filing, phones, and customer service.

• Perform a large volume of data entry in an accurate and timely manner.. Audit Review Clerk

Delta Dental of California March 2003 to February 2006, Rancho Cordova, CA

• Claim filing, data entry, heavy phones, analyzing dental x-rays, filing, and customer service.. EDUCATION

Medical Assisting

Carrington College California-Sacramento • Sacramento, CA • May 2016 to June 2017 SKILLS

10 Key by touch 12,000 ksph

Data Entry

Multi Line Phones

A/P and A/R

Payroll

Knowledge of HIPPA standards

Call Center experience

Cashier

SOFTWARE MS Office Suite

WordPerfect

Lotus

Power Point

SAP Enterprise Business Works

ICD9 - ICD10

Keyboarding 55 wpm

Quick Books

Contact this candidate