Office Manager Assistant
Resume:
Employment history
Office Assistant, Warehouse Supervisor Jan 2009 - Apr 2012
Service Master Advantage at Lodi, CA
Office Manager, Bookkeeper Jun 2004 - May 2009
Primo-Clean at Lodi, CA
EMT-Basic Jul 2007 - Dec 2008
AMR at Stockton, CA
Monique Volkert
Territory Representative
Territory Representative with 20 years of expertise in merchandising and customer relations. Demonstrates advanced planning, communication, and client relations skills, consistently optimizing product placement and enhancing store presentation. Proven track record in driving sales performance and efficiency through strategic merchandising initiatives.
Brentwood, California, United States, United
States
***********@*****.***
Assisted customers in person and via phone, enhancing customer satisfaction and retention. Coordinated with vendors on inventory and special orders, ensuring timely deliveries. Supported sales, marketing, and admin teams, improving cross-departmental communication. Handled accounts receivable/payable, reducing discrepancies and improving financial accuracy. Managed office supplies and vendor relations, maintaining an organized and efficient workspace. Managed customer call backs and quality control follow-ups, ensuring high customer satisfaction. Developed and maintained an efficient internal client filing system, enhancing data accessibility. Answered high-call volume and directed calls to appropriate departments, improving communication flow. Utilized Excel, QuickBooks, and Xactimate for data input, increasing operational efficiency. Greeted office visitors and directed them appropriately, improving visitor experience. Inspected vehicles and medical supplies, ensuring readiness for emergencies and compliance with standards. Collaborated with dispatch and public safety agencies to enhance response efficiency and patient care. Maintained confidentiality of patient information and EMS operations, adhering to strict privacy protocols. Performed comprehensive patient assessments, adapting care plans based on real-time monitoring. Responded promptly and safely to emergency calls, delivering critical care under pressure. Led emergency response operations, ensuring swift patient assessments and critical care delivery while maintaining strict confidentiality protocols. Retail Merchandiser-WALMART CORE Mar 2023 - Aug 2023 Acosta at Stockton, CA
Retail Specialist-FAMILY DOLLAR Jun 2023 - Mar 2024 Spar Merchandising Co. at Stockton, CA
Merchandising Representative Nov 2023 - Jul 2024
Crossmark at Lodi, CA
Education
High School Diploma 2006
Tokay High School at Lodi, CA
A.A.Business General Education 2009
San Joaquin Delta College at Stockton, CA
Bachelor of Arts Business Administration 2011
San Francisco State University at San Francisco, CA Skills
Communication
Experienced
Problem Solving
Experienced
Windows Learning
Articulate Customer Service
Experienced
Attention to Detail Client Relations
Experienced
Multi-line Phone Accounting
Implemented merchandising plans to boost product visibility and sales, enhancing customer engagement. Executed strategic merchandising plans, elevating product visibility and driving sales growth while fostering enhanced customer engagement at Walmart.
Pioneered creative display solutions, optimizing shelf space and product placement to captivate shoppers and boost Walmart's in-store sales performance.
Partnered with cross-functional teams to align merchandising efforts with promotional campaigns, enhancing overall brand visibility in Walmart stores.
Meticulously maintained product displays, ensuring compliance with Walmart's standards and swiftly addressing inventory discrepancies to optimize sales.
Devised novel merchandising strategies, enhancing product visibility and driving sales growth while fostering customer engagement at Walmart stores.
Conducted merchandising audits, ensuring compliance and accuracy, enhancing store presentation. Executed resets and restocking, optimizing product placement, improving sales performance. Collaborated with store teams, facilitating smooth transitions during resets, boosting team efficiency. Managed merchandising for Johnson & Johnson at Target, ensuring optimal product placement and inventory levels. Executed merchandising strategies for Procter & Gamble inventory, achieving consistent stock availability. Coordinated merchandising activities at Safeway locations in Lodi and Stockton, enhancing store presentation. Appointment Setting Demeanor
Experienced
Pressure Planning
Skillful
Coordination Time Management
Inventory Management
Experienced
Sales Support
Experienced
Customer Engagement
Languages
ASL
Highly Proficient
Dutch
Native
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