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Customer Service Program Manager

Location:
Dallas, GA
Posted:
October 14, 2024

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Resume:

JARVIS X. THEDFORD

Dallas,GA

314-***-**** ******************@*****.***

OBJECTIVE

Highly-motivated, dedicated and hard-working employee with desire to take on new challenges. Strong work ethic and exceptional interpersonal skills that will allow me to utilize my skills and experiences to benefit the organization.

EDUCATION

East Paulding High School

July 2020 -

VOLUNTEER EXPERIENCE

Shalom Church City of Peace l St. Louis, MO

June 2020 - June 2023

Organized, supervised, and lead various activities for children during Vacation Bible Camp

Maintained Camp schedules, facilitated and created daily activities for campers

CERTIFICATION/SKILLS

Serve Safe Food Handler

Organizational Skills

Customer Service

Activity Planning

Problem-solving

Youth Advocacy

Youth Mentoring/Leadership

Attention to detail

Microsoft Office

REFERENCES AVAILABLE UPON REQUEST

JACOB HANCOCK

Nashville, TN

805-***-****

OBJECTIVE

To lead the development of a revolutionary artificial intelligence platform that will disrupt the financial industry and enhance customer experience, by collaborating with cross-functional teams and delivering on time, within budget, and with the highest quality standards.

EDUCATION

MBA Jasper University

20XX – 20XX

Participated in a consulting project for a startup that resulted in a recommendation to pivot their business model, which was implemented and led to increased revenue

BS Computer Science Bellows College

20XX – 20XX

Courses included Data Structures, Algorithms, Computer Architecture, Operating Systems, and Software Engineering

EXPERIENCE

Technical Program Manager Relecloud

20XX – 20XX

Oversaw project scope, timelines, and budget, resulting in the successful launch of the new infrastructure and improved site reliability metrics

Project Manager Proseware, Inc.

20XX – 20XX

Managed a team of software developers and quality assurance specialists in the development and launch of a new customer relationship management (CRM) software product

SKILLS

Project management

Communication

Technical expertise

Problem-solving

Leadership

Attention to detail

ACTIVITIES

Participated in several hackathons, including a winning team at the 20XX Hack event, demonstrating the ability to work under pressure and come up with innovative solutions to technical challenges.

JACOB HANCOCK

Nashville, TN

805-***-**** *****@*******.***

OBJECTIVE

To lead the development of a revolutionary artificial intelligence platform that will disrupt the financial industry and enhance customer experience, by collaborating with cross-functional teams and delivering on time, within budget, and with the highest quality standards.

EDUCATION

MBA Jasper University

20XX – 20XX

Participated in a consulting project for a startup that resulted in a recommendation to pivot their business model, which was implemented and led to increased revenue

BS Computer Science Bellows College

20XX – 20XX

Courses included Data Structures, Algorithms, Computer Architecture, Operating Systems, and Software Engineering

EXPERIENCE

Technical Program Manager Relecloud

20XX – 20XX

Oversaw project scope, timelines, and budget, resulting in the successful launch of the new infrastructure and improved site reliability metrics

Project Manager Proseware, Inc.

20XX – 20XX

Managed a team of software developers and quality assurance specialists in the development and launch of a new customer relationship management (CRM) software product

Technical expertise

Problem-solving

Leadership

Attention to detail



Contact this candidate