Customer Service/General Manager
Resume:
Ashley Phillips
Cartersville, Ga 30120
*****************@*****.***
CAREER SUMMARY
Compassionate and detail-oriented Professional over 15 years of experience in customer service and management. Has superior interpersonal and oral communication abilities. Plans and evaluates department policies, processes, priorities, and performance goals. Ensures that the department is on track to meet performance goals and makes adjustments based on performance data as needed. Superior communication skills while ensuring the company goals are met on time.
EXPERIENCE:
2007- 2023 2nd Half Sport Pub and Grill
General Manager Cartersville, Ga
Ensured compliance with licensing, hygiene, and health and safety legislation; Planned menus; Rotated staff; Oversaw stock levels and ordered supplies; Trained and supervised staff; Ensured Customer service was a priority; Maintained statistical and financial records. 2016- 2021 United Auto Brokers
Administration Assistant Marietta, Ga
Provided administrative support to management, vendors, and staff as required. Conducted outbound calls to dealership and customers for payoff and title information. Managed records concerning all vehicle titles. Gold’s Gym
2009- 2012 Assistant Manager Acworth, Ga
Promote membership sales and assist with member retention; Recruited, trained, developed, and communicated with staff employees, and assessed their performance; provided exceptional customer service to members, and made decisions to ensure a positive experience. Personal Trainer who loves the fitness and lifestyle around it.
2008- 2012 West Asset Management
Collection’s Manager Marietta, Ga
Responsible for managing the company’s assets, which can include money, property, stocks, shares, bonds, commodities, equities, and other financial products. Their goal is to maximize their employer’s return on investment.
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CERTIFICATIONS: ServSafe Certified 2022
CPR Certified 2024
Certified Administrative Assistant (CAA) 2024
References Available Upon Request
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