General Manager
Resume:
Michael Bockoven
General Manager
Roseville, CA *5678
**********@*****.***
Friendly, punctual, conscientious, and enthusiastic student pursuing a Bachelor of Arts in Business. Currently employed as a server at Old Spaghetti Factory and a barista at the Gardens Cafe. Pursing a new employment opportunity in a retail or food service management role. Prior serving experience, management experience, sales experience, barista experience, administrative assistant experience and excellent customer service skills.
Authorized to work in the US for any employer
Work Experience
Server
Old Spaghetti Factory - Roseville, CA
December 2022 to Present
Responsible for greeting and seating customers, taking and receiving orders, food preparation, food running, bussing, cash handling, and cleaning.
Barista
The Gardens Cafe - Roseville, CA
December 2022 to Present
Trained in specialty craft coffee. Responsible for cash handling, crafting beverages, store wide cleaning, menu creation, taking inventory, and reviewing/managing Profit and Loss statements. Server
Thunder Valley Casino Resort - Lincoln, CA
January 2022 to December 2022
Responsible for greeting and seating customers, taking and receiving orders, food preparation, food running, bussing, cash handling, and cleaning.
Barista
Starbucks - Roseville, CA
December 2020 to December 2022
Responsible for taking orders, preparing hot and cold coffee/tea beverages, product knowledge, exceptional interaction with customers, and store-wide cleaning. Front Desk Assistant General Manager
Massage Heights - Roseville, CA
January 2020 to December 2020
Responsible for managing the front of house staff on phones, making appointments, store-wide cleaning, selling memberships and retail products.
Server/Waiter
Denny's - Santa Cruz, CA
June 2018 to December 2020
Responsible for greeting customers, taking and receiving orders, food preparation, cash handling, and cleaning.
General Manager
Jamba Juice - PBSwann LLC - Seattle, WA
June 2015 to April 2018
Hired on as a Team Member at the University of Washington location, continuously promoted until obtained a General Manager Position
Accountable for managing two stores at once
Responsibilities: memorizing product knowledge, providing exceptional guest service, managing cost of goods and labor percentages, hiring and managing staff, managing store-wide cash handling, establishing fundraising and marketing within the community, maintaining HR relations, maintaining store-wide cleanliness for regular inspections, and running the floor operations during service hours Education
Bachelor of Arts in Business
University of Washington - Seattle, WA
2014 to June 2016
Skills
• P&L
• Food Handling
• Serving Experience
• Front desk
• Administrative experience
• Fundraising
• Clerical experience
• Guest services
• Barista experience
• Grocery store
Certifications and Licenses
food handler certificate
Contact this candidate