Customer Service Relations

ELIZABETH MILLER

336-***-**** *************@*****.*** Asheboro, NC 27203

Summary

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.

EXPERIENCE

2021-Present

Food Lion

Customer Service leader

Printing and performing varies paperwork, saving PDFs, and sending email’s

Perform varies task around different departments.

Responsible for counting money, registers, and safe at the beginning and end of the day.

Analyze existing processes to identify areas of improvement to enhance the overall customer experience.

Coach, mentor, and train new customer service staff members on best practices.

EDUCATION

Randolph Community College

Graduated-May 2024

Associate’s degree: criminal science

SKILLS

Product knowledge

Adaptability

Technical Proficiency

Decision making

Multitasking

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