Front Desk Agent

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Genesis Tetteh

Bronx, NY ***** 845-***-****

***********@*****.***

OBJECTIVE: Accomplished and energetic individual with a solid history of working hard. Intelligent honor student with strong organizational and prioritization abilities. Motivated graduate seeking a full time job in the Hospitality Industry where I can contribute my skills to the company. EXPERIENCE:

Kennedy Conglomerate Barbering, Bronx, NY (August, 2017 – July, 2018) Assistant

● Cleaned and organized the shop

● Set up and put together appointments

● Assisted customers with seating arrangements and informed them of promotional deals

● Restocked materials and hair supplies

New York Edge, Queens, NY (August, 2018– August, 2019) Student Councilor

● Greeted kids with a warm welcome, activities and instructions for the day

● Assisted kids with any help

● Made sure they engaged in each of the activities Radisson Hotel, New Rochelle, NY ( January, 2023 – July, 2023) Front Desk Agent

● Checked in guests

● Assisted guests in creating reservations

● Helped guests with any inquiries or concerns that have occurred. Trouble shooting and issue resolution. The Residence Inn, Bronx, NY ( September, 2023 – December, 2023) Front Desk Agent Internship

● Checked in guests

● Assisted guests in creating reservations

● Helped guests with any inquiries or concerns that have occurred. Trouble shooting and issue resolution. Get Sauced Up, Bronx, NY

Server

● Food prep

● Food serving, customer service

● Helped set up and clean up

VOLUNTEER ACTIVITIES:

Open Arms Church, Poughkeepsie, NY (July, 2020 – Present)

● Prepare food and serve the homeless population

● Assist guests to their cars

COMPUTER SKILLS:

● Proficient in Microsoft Word, Excel, and PowerPoint EDUCATION:

Monroe College, New Rochelle, NY

Bachelors of Hospitality Management in Business Administration (June, 2024) Awards:

Graduated with 4.0 GPA

● Dean List awards (multiple)

● President Awards( multiple)

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