Data Entry Pharmacy Technician

Kristine Fontanez

****************@*****.*** 312-***-**** Davenport, FL

SUMMARY

Seeking Customer Specialist role with 9 years of experience in healthcare support and administrative tasks. Skilled in data entry, medical coding, billing, and insurance verification. Proficient in providing exceptional care and support, with a strong background in patient interaction and clerical duties. WORK EXPERIENCE

CVS Caremark Specialty Pharmacy Mt Prospect

Pharmacy Technician Oct 2018 - May 2024

• Verified active insurance coverage for patient prescriptions to ensure accuracy and compliance with medical coding standards.

• Processed claims efficiently, demonstrating proficiency in data entry and medical billing procedures.

• Coordinated prior authorization for medications, facilitating timely patient access to necessary treatments. Bridgeway Senior Living Chicago

Certified Nursing Assistant Mar 2018 - Oct 2018

• Delivered compassionate care to residents by assisting with personal hygiene, dressing, and transportation to appointments, ensuring comfort and dignity.

• Managed daily health documentation and facilitated range of motion exercises to promote residents' physical well-being.

CNA Home Health DHS

Cna Jan 2015 - Jun 2015

• Provided comprehensive personal care, including hygiene assistance and daily living activities, ensuring resident comfort and well-being.

• Coordinated wardrobe logistics by sorting, steaming, and preparing designer dresses for model fittings and runway presentations.

Dresser Expo

Temp Worker Apr 2012 - Oct 2014

• Provided administrative support through accurate data entry, efficient filing, and proficient management of clerical duties.

• Maintained effective communication by managing multi-line phone systems, ensuring timely and professional responses to inquiries.

Winston Manor Convalescent

Cna Mar 2011 - Apr 2011

• Delivered compassionate care to residents, ensuring assistance with personal hygiene and comfort.

• Maintained accurate records of daily log activities, supporting effective patient care management. EDUCATION

Harold Washington College

Certificate, Certified Nursing Assistant

Chicago, IL

Feb 2012

Malcolm X College

Certified, Emergency Medical Technician

Chicago, IL

Dec 2000

Roberto Clemente High School

Diploma, General

Chicago, IL

Aug 2000

CERTIFICATIONS

State approved CNA Feb 2011

Illinois Nurse Assistant/Aide Training Jan 2011

EMT-B Nov 2000

SKILLS

Bilingual (English/Spanish) • Data Entry • Multi-Line Phone System • Knowledge in Microsoft Office, Excel, Word, Access, Outlook • Can Do Attitude • Attention to Detail - Quick Learner • Team Player • Can Work With Little or No Supervision

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