Customer Service Data Entry

SASHA CHOISELAT

***** ******* ** ** ******. CA **744 / 562-***-****

************@*****.***

Seeking a position as a Data Entry/Customer Service Representative. Able to resolve problems and provide excellent quality customer care to not only increase but also to maintain customer retention. Always have work done in a timely manner. Always be punctual, trustworthy, respectful, and ambitious.

EXPERIENCE

Customer Service / Order Entry

Walker Foods- Los Angeles, CA

July 2021-Oct-2024

Live In Caregiver / Assistant Manager

Golden Life Manor - Norwalk, CA

March 2018-June 2021

Data Entry/ Customer Service/ HR

Minson Corp - Montebello, CA

May 2013 to January 2018

Data Entry

Transfer data from paper formats into computer files or database systems using keyboards, data

recorders or optical scanners

Type in data provided directly from customers

Create spreadsheets with large numbers of figures without mistakes

Verify data by comparing it to source documents

Update existing data

Retrieve data from the database or electronic files as requested

Perform regular backups to ensure data preservation

Sort and organize paperwork after entering data to ensure it is not lost Customer Service

Conferred with customers by telephone or in person to provide information about products or

services, entered orders, cancel accounts, or obtained details of complaints

Maintained records of customer interactions or transactions, recorded details of inquiries,

complaints, or comments, as well as actions taken

2

Check to ensure that appropriate changes were made to resolve customers' problems

Contacted customers to respond to questions

Resolved customers' service or billing complaints

Obtained all relevant information to assess validity of complaints Human Resources

Getting people from Job website agencies and preparing, sourcing, screening, selecting, hiring, and onboarding to match the related work position. DSP/House Lead

Aacres LLC – South Gate, CA

October 2013-June 2016

DSP (Direct Support Professional) 2

MDH, Inc - Whittier, CA

November 2011 to May 2013

Office Assistant

Walker Foods Inc - Los Angeles, CA

July 2006 to November 2009

EDUCATION

Associates of Arts in General Studies in General Studies East Los Angeles College - Monterey Park, CA

2006-2009

High School Diploma

El Rancho High School - Pico Rivera, CA

2002-2006

Medical Billing and Coding Certificate

Downey Adult School - Downey, CA

2021-2022

SKILLS

Customer Service (4 years)

Multitasker

Typing 35 WPM

Data Entry Operator

Data-Entry

Order Entry

10 Key Data Entry

Microsoft Excel

3

Microsoft Word

Administrative Experience

English

Clerical Experience

Additional Information

SKILLS & ABILITIES:

Bilingual (English/Spanish)

Computer proficient

Internet savvy

Work well unsupervised

Outstanding Customer Service

Use of general office equipment

Telephone etiquette

Attentive to deadline

WILLING TO RELOCATE: ANYWHERE

REFERENCE UPON REQUEST

Contact this candidate