Human Resources Specialist
Resume:
Alonzenia Greene
Also known as Jalura “jay’ Greene
Charlotte NC 28208
******.********@*****.***
EXPERIENCE
Wal-Mart Corporate, Charlotte NC— Human Resources
Specialist IV
November 2020 - September 20, 2024
Data processing associate data into workday system for associate work profile for Walmarts across USA and Puerto Rico
Came into this role as a Human Resources Specialist III where my roles were as follows; processing hires and terminations, submitting background checks out to labs through E-screen while sending email correspondence with onboarding associates, process promotions,demotions and transfers, process disciplinary actions and kept up with points for data analytics. Processing leave of absences, ensuring forms for any minor employment was accurate. Troubleshooting transfer issues for Walmart store managers. March 2021 went from temporary worker with Robert Half staffing company to permanent associate with walmart completing the same roles April 2021 was promoted to Human Resources Specialist LV and was placed on a special projects team, I stayed in this role for the remainder of my employment at walmart.
My roles as a Human Resources Specialist LV were as follows; Verifying documents for work and study visas for international workers (Canada) during onboarding, Running audits to ensure current international associates work or study visa information is continuously current and emailing correspondence between associates and Walmart store managers to ensure compliance. Assisted with special projects to correct any data misplaced by the “bot” or automated system Republic Services, — Customer Care Specialist II
July 2017 - October 2020
My roles as a Customer Care Specialist II were as follows; Received inbound calls, Assisted with client inquiries and forwarded request to the appropriate personnel, Managed and maintained client notes to provide excellent client service, problem solving customer complaints and issues, Assisted with SKILLS
Strong communication skills
Excellent organizational
skills, highly accurate and
process savvy
Pleasant demeanor and
positive attitude
Ability to work
independently and within a
team
Knowledge of multiple
breeds
Genuine love for animals
Excellent phone etiquette
billing inquiries,payments and account suspensions.Minor dispatching for waste trucks residential,commercial, and industrial if missed a route or individual on a route. Scheduled waste container exchanges and repairs for
residential,commercial, and industrial
Richardson Rescue, — Clinic Associate
June & July 2009
Supervise and monitor dogs and cats to ensure their safety and well-being - Engage in playtime and provide exercise for dogs - Maintain a clean and sanitary environment for the dogs - Feed and administer medications to dogs as needed. Assisting Veterinary Assistants/Technicians and Doctors, as needed.Interacting with clients on the phone and in person to schedule visits, and the adoption process. Cleaning and stocking of the clinic and kennel areas.
York County Animal Shelter, — Volunteer
July 2008
Supervise and monitor dogs to ensure their safety and well-being - Engage in playtime and maintain a clean and sanitary environment for the dogs. Bring each dog out individually for possible adoption visits. Monitor adoption visits to ensure safety of the dog and people visiting. Dog Walker - Independently in my neighborhood
June 2007-August 2007
Dog walks, play time in fenced in yards and parks
EDUCATION
Independence High Charlotte NC — High school Diploma September 2006-June 2010
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