Computer Technician Desktop Support

Gianmarco Parra

PROFESSIONAL SUMMARY

•As a computer technician I find that my skills and qualifications are good as a computer technician.

•My troubleshooting, diagnosing and computer configuration, troubleshooting software and hardware, network troubleshooting skills are proficient for a computer technician job role.

•Experienced professional with diverse work history for the excitement of learning new things

•I am a very patient person and I treat people with respect.

TECHNICAL SKILLS

•Modem and Router configuration • DHCP SERVER

•Computer Networking • Racking and Stacking

•Desktop Support • PC/Laptop hardware repair • Cable Management

•Operating Systems • Internet Configuration • Cabling

•Technical Support • Virus and Malware

•Software Troubleshooting• IT Hands on

•Microsoft Windows • Hardware Troubleshooting

•LAN • Customer support •Computer Hardware • Troubleshooting •Customer Service

•TCP/IP • Active Directory

•DNS •IT •Setting up new work station’s

•PC Configuration for Windows 10, Windows 11

•Data transfer USMT • Operating systems installation and configuration.

•PC Refresh

PROFESSIONAL EXPERIENCE

A3 Staffing solutions –

June 2023 to present-

PC Migration Technician

•Installing new monitors with monitor arms. With every User in each office

•Disconnecting old cables and connecting new cables to monitors, Cable management in each office • Setting up Printers and connecting with New PC’S to the printer.

•Troubleshooting Newtwork and fixing other software issues and Newtwork issues with each work station in the building.

•Helping workers/users in the building fix their technical issues in their work station

•Client we help is RBC Wealth Management.

•Setting up new work station’s.

Tysons Corner Cleaning Company – McLean VA

June 2022 to Feb 2023

Maintenance cleaner

•Walking in the mall and sweep up people’s trash with broom and dustpan

•Cleaning the tables when people are done eating in the food court

•Cleaning the bathrooms and putting in new soap and toilet paper when it runs out

•Taking out the trash to the garbage

Career Technology Center – Seven Corners, VA

November 2021 to May 2022

Computer Technician.

•Installation and configuration operating systems for PC and Laptops windows 10, windows 11 and windows microsoft server

•Active directory for computer networking

•Working with DNS and DHCP server and Domain Network

•Troubleshoot router or switch and modem whenever internet connection goes wrong in the building

•Network Setup

•Troubleshooting software and solving software issues for clients computers

•Computer hardware repair in case if a computer part is starting to fail inside the customers PC or Laptop

•Virus and Malware Removal

•Installing Updates in operating systems

• Windows settings configuration

•Data transfer using USMT

•PC Configuration for Windows 10, Windows 11

Giant Food Store – Falls Church, VA

Feb 2020 to March 2024

Overnight Stock Clerk

•In this job I break down grocery merchandise from each pallet

•Lift boxes and heavy boxes and put them on a jumbo

•Open the boxes and stack the grocery items in the correct shelves of each isle

•Make everything in the shelves of the store look nice and neat

•Help guide customer on what are they looking for if they can’t find it

Burger King – Annandale, VA

August 2019 to November 2019

Overnight Night Shift/ Night Crew Employee

•Working in the kitchen making sandwiches, burgers, french fries for customers

•Taking customers orders in the drive thru and serving customers drinks • Washing pcontainers and washing the grill

Contact Information

Email: ***************@*****.***

Phone number: +1-571-***-****

Location: Aspen Hill MD.

Education:

High School Julio Cesar Escobar. Lima, Peru

Certifications:

Certificate on how to build a computer (Alison.com)

Coursera IBM IT Support professional Certificate

Prodigy LLC Unarmed Security Officer Certificate

NCSA Computer Hardware Technician Certification

DCJS LICENSE

Contact this candidate