Coordinator 1 Service Specialist

SAFIYA D FARRELLY

P.O. Box **** Kingshill USVI **851 · 340-***-**** /340-***-****

*********@*******.***

OBJECTIVE

To join a progressive company that allows sense of responsibility and willingness to go the extra mile to be fully realized. Hoping for a career making move and want a job that rewards loyalty and teamwork.

EXPERIENCE

09/2019 – TO PRESENT

HOMEOWNERSHIP COORDINATOR 1, Virgin islands housing finance authority

Coordinator 1 is responsible for coordinating front-line efforts of the agency in establishing application pools, prequalifying prospective buyers and keeping the general public informed on homeownership program requirements and changes, as well as provides administrative support to the Director of Homeownership

03/2016 – 09/2019

COMMUNITY SERVICE SPECIALIST, Virgin Islands Housing Authority

Community Serivce Specialist performs a variety of office activities to implement Department of Housing and Urban Development (HUD) Housing Choice Voucher (HCV) program, or other rental assistance programs such as the Home Partnership and Tenant-Based Rental Assistance (TBRA) program. Recruit participants for special programs (Family Self-Sufficiency), providing participants support by developing goals, mediating landlord/participants issues, and learning HUD guidelines, rules, and regulations

12/2007-03/2016

ELIGIBILITY SPECIALIST 1, DEPARTMENT OF HUMAN SERVICES (VI GOVERNMENT)

Eligibility specialists assess whether or not individuals qualify for various programs. Typcally these programs offer financial aid from the government, especially in the healthcare industry. Eligibility specialists may work with Medicare or Medicaid, disability claims. Or other government-sponsored programs

06/2005-12/2007

MORTGAGE LOAN PROCESSOR, FIRSTBANK

Responsible for examination of mortgage loan file and assures that it contains all the required documents giving constant follow-up client and services companies. Establish work relationship with clients about service company personnel, informs client about situation and process of the loans by telephone. Apply knowledge in the area of process mortgage loans guided by the inner norms and the regulation of the agencies that govern the mortgage industry.

EDUCATION

JUNE 2004

BA IN HUMAN SERVICES, Saint Leo University

JUNE 2000

AA, Saint Leo university

SKILLS

Respectable, Dependable, Patient, MultiTask, Detail Oriented

Microsoft Office

Banking, Credit, Customer Service, Real Estate

Home Buyer Educator

Administrative Assistance

Loan Prospector Outreach

ACTIVITIES

HUD Certified housing cousnelor 2021

NeighborWorks Trainings: Homeownership, Mortgage Lending Fundamentals for Homeownership Professional 2020, Compliance with State and Federal Regulations 2020, HUD- Overview of the Home Program 2020, Neighborhood Stabilization Corporation (NSC) Pre- Purchase Counseling Training 2021

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