Distribution Operations Plant
Resume:
United States Postal Service
Candidate Overview
Sarah D Hill
Stone Mountain, GA 30083
USA
**.***********@*****.***
Position: SUPV DISTRIBUTION OPERATIONS
Work Experience
USPS Supervisor Distribution Operations ‘
03/2018- Present
Duluth, Georgia
USA
Plant Operations
Description:
*Demonstrates mastery in the knowledge and skills of my specialized designated work area.
*Work collaboratively with managers, supervisors, and employees to implement action plan.
*Create and maintain quality, ethics, and integrity as an enthusiastic approachable confident leader.
*Ability to problem solve, prioritize duties and follow-through completely with assigned tasks.
*Administer performance evaluations timely for all departmental employees.
*Report hourly data, assessments and audits of high-volume mail, and fast-paced workflow.
*Plan, conduct, and follows up on operational goals to achieve targeted objectives.
*Manages workflow and staffing levels through scheduling, delegation supervision, and resource management.
*Improve and update procedures or guidelines, and standards as indicated by evidence-based practices.
*Maintain up-to-date records of safety regulation trainings and powered equipment trainings.
*Conduct pre-shift meetings to review information pertinent, today’s business.
*Assist Managers, Supervisors and Postal employees in maintaining organizational structure.
*Promote multidisciplinary collaborative practice, accountability, and strategic planning.
*Establish outcome focused goal setting, adequate and effective resource allocation.
*Monitor work attendance, punctuality and the quality of services employees provide.
*Investigates customers and employee’s complaints to identify areas where discipline is lacking.
*Train on challenges and solutions for higher efficiency with new mail logistics, technologies and ideas.
* Design and implement orientations programmed to brief the new employees regarding the scope of their jobs.
*Utilize various computer systems to obtain hourly data for daily processing and overall financial analysis.
USPS Supervisor Distribution Operations
03//2017 - 03/2018
Birmingham, Alabama
USA
Plant Operations
Description:
*Coordinate with employees and management to ensure the operational goals are completed effectively.
*Able to maintain confidentiality understand and evaluate complex information and data.
*Allocate resources and organizational skills for training and assigning daily tasks.
*Recruiting and training while monitoring operational performances.
*Maintain detail accurate records of attendance payroll inventory and mail volume.
*Resolve routine problems, report unusual operational issues and implement solutions.
*Provide excellent verbal/written communication, time management and interpersonal abilities.
*Ensures the hourly statistical analysis reported are completed timely and accurately.
*Participates in mail surveys/test related to quality service performances.
*Proactively maintain a safe environment with professional working relationships.
*Provide data for the operating budget while controlling cost within budget allocations.
*Investigate accidents to resolve problems and improve service.
*Ensure compliance with safety guidelines and energy conservation practices.
Position Type Postal
Position Grade 17
USPS Acting Supervisor Distribution Operations
01/09/2016 - 03/04/2017
Atlanta, Georgia
USA
Plant Operations
Description:
*Sort and distribute incoming mail and outgoing mail for daily deliveries.
*Analyze delivery operations, mail flow, employees and data analysis, for operational improvement.
*Operate office machines, such as photocopiers, scanners, facsimile machines.
*Monitor operational performance, volume and data throughout hours of operation.
*Resolve routine issues; report unusual problems and recommend solutions.
*Coordinates mail flow activities with other managers/supervisors during work hours.
*Ability to problem solve, prioritize, follow-through and complete assignments.
*Effective in handling, anticipating, preventing, identifying and solving problems as necessary.
*Verifies attendance, hours worked, paid time off, and post information electronically.
*Maximize efforts towards productivity from various sources to meet appropriate objectives.
Position Type Detail Assignment Position Grade
17
USPS Equipment Operator 03/11/1998- 10/11/2010
Atlanta, Georgia
USA
Processing and Distribution
Description:
*Excellent teamwork and interpersonal skills.
*Followed orders under pressure and strict deadlines.
*Routine maintenance observation and understanding of health and safety codes.
*Attend meetings and refresher courses to ensure responsible equipment operation.
*Load and unload the warehouse docks and mail trucks of incoming and out-going mail. .
Position Type Postal
Position Grade 5
USPS Distribution Clerk/Customer Service Sale Associate
03/11/1998 – 10/11/2010
Stone Mountain, Georgia
USA
Delivery/Customer Service
Description:
* Responsible for houses the important mail such as Registered, C.O.D., Express and Certified mail.
*Balance and maintained accounts (debit/receivables) of large volume businesses mailers.
*Process schemed (mail in numbered sequence) for daily mail deliveries.
*Distribute P.O. box mail at scheduled times daily.
*Perform a variety of suggestive sales and marketing activities as Customer Service Sales Associate.
*Keep an account of postage meter readings daily.
*Inspect postal rates and weighing of outgoing mails.
*Verify records; deliver, file, retrieve, and pick up mails; drop mails off at postal facilities.
*Help in taking up and stacking of promotional materials for marketing and sales.
*Replace supply of postal documents; attach shipping labels to packages.
*Compile inventory and give assistance on periodic inventory count.
Position Type Postal
Position Grade 6
Education
Gwinnett College
10/05/2011 - 06/20/2012
Lilburn, Georgia, USA
Education Level: Certificate
Subject: NMT
Ga Perimeter College
08/10/2004 - 06/20/2005
Clarkston, Georgia, USA
Education Level: Certificate
Subject: Billing/Coding
Lithonia High School
08/10/1982 - 06/05/1986
Lithonia, Georgia, USA
Education Level: High School Graduate
Subject: Academic
Specials Skills / Association
* Microsoft Word * Microsoft Power point *10 Key by touch
* Microsoft Excel * 54 wpm
References`
Harry Felter Supervisor Distribution Operation 251-***-****
Dustin Goolsby General Contractor 770-***-****
Manicka Lewis Supervisor Distribution Operation 706-***-****
Diane Callure (A)Supervisor Distribution Operation 404-***-****
Felicia Flot (A)Manager Distribution Operation 404-***-****
Tessie Dinofrio Supervisor Distribution Operation 720-***-****
Training
Start Date
End Date
Facilities
Courses
04/02/2014
01/08/2016
Atlanta Network Distribution
Center
Union Steward NPMHU
03/15/2012
03/15/2014
Gwinnett College
First Aid CPR AED
11/09/2010
11/09/2013
James Jackson Pkwy
Certified P.I.E. Operator
10/10/2008
10/14/2008
Ga. 400
CSS Associates Training
09/05/2005
09/05/2008
Stone Mountain
First Aid CPR AED
03/05/2007
03/08/2007
Crown Rd.
Aimes Training
05/15/2003
03/15/2005
Stone Mountain
Union Steward APWU
07/15/1997
07/15/1997
Crown Rd.
Carrier LLV Training
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