Data Entry Quality Assurance

Sara E. Parrish

*** **** ****** **. ***********, MO 63304 • ****.***********@*****.*** • 314-***-**** WHO AM I? Quality Assurance professional with 11 years of experience. I have earned my Bachelor of Science degree in Communication. I’m passionate about utilizing my communication, listening, and organization skills. CAREER EXPERIENCE

EPC / St Charles, MO

EPC Internet Sales Processor, July 2024- present

● Invoicing for several EPC facilities

● Data entry using in house software

EPC Project Coordinator, November 2020 - July 2024

● Support the needs of the IT Asset Disposition (ITAD) team by arranging logistical support for ITAD Field Representative/Driver and Sales Staff

● Support the ITAD Sales Staff by setting up logistical pick-ups

● Create projects within EPC software

● Coordinate and identify third-party contractors and vendors

● Track project progression and expenses

● Ability to organize priority pick-ups and high-profile customers National Distribution Services / Chesterfield, MO

Operations Assistant, April 2019 - October 2020

● Data Entry in Access

● Maintain inventory for multiple clients

● Maintain communication with warehouses by email or phone

● Prepare quotes for customers’ projects across the United States

● Maintain scans for billing

● Schedule times for deliveries and pick ups for the customer at the warehouse Integrative Health Care / St. Louis, MO

Patient Coordinator, August 2018 - April 2019

● Primary point of contact for patients

● Create and maintain a daily report of expenses as well as take payments for supplement orders

● Take vitals for stem cell patients, assist nurse practitioner by prepping stem cells, compile health history notes, and emailing FDA regulated forms to applicable laboratory

● Create Patient files and scheduling appointments using Clinic Doctor software

● Coordinate stem cell seminar attendance or cancellations on a daily basis

● Organize and facilitate regional weekly seminars Sara E. Parrish

539 John Pitman Dr. Cottleville, MO 63304 • ****.***********@*****.*** • 314-***-**** Kelly Services / Express Scripts, St. Louis, MO

Quality Control Clerk, November 2017 - February 2018

● Oversee and validation welcome setup kits as well as letters to patients and doctors for general print quality and accuracy

● Self-directed oversight of internal production activity

● Responsible for accuracy and quality of internal and vendor production

● Work with multiple source documents and escalate for management involvement where additional training is required or where policies and procedure need to be developed Quad/Graphics / Maryland Heights, MO

Quality Assurance Lead, August 2009 - June 2016

● Edit Standards of Operations Manual for all clients and maintain written and verbal communication with the production team

● Train new staff and lead retraining efforts for experienced staff

● Lead quality, production and accuracy goals of online advertising and graphics for all clients

● Serve as daily escalation contact for production staff and collaborate with management

● Showcase advertising demonstrations for potential clients with minimal guidance

● Assess the needs of individual trainees, often requiring different training and communication techniques based on the skill set and preferred learning methods of the individual

● Monitor the daily production of all personnel

● Create and maintain policies and procedures, training guides and work instructions Trained as a back-up client analyst

● Assist management in creating and maintain annual goals for staff Quad/Graphics formerly known as Vertis Communications / Maryland Heights, MO Production Specialist, October 2005 - August 2009

● Manage content and production of online advertising for multiple clients requiring aggressive deadlines with low error margin before a Quality Control review

● Maintain flexibility to changing customer requirements, management needs, and production guidelines

● Serve as a source matter expert for client advertisement production

● Provide administrative tasks as needed for staff EDUCATION Missouri State University, Springfield, MO Graduate August 2005 - Bachelor of Science degree in Communication TECHNOLOGY SKILLS: Software: Intermediate proficiency in MS Office Suite, Photoshop, Adobe and several GUI applications. Familiarity with multiple social media outlets.

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