Warehouse Associate Customer Service
Resume:
Dyamond gillie
Arbutus, MD *****
*********@*****.***
Work Experience
Warehouse Associate
Misfits Market - Hanover, MD
November 2023 to Present
package handling
inventory
provided customer service
fast pace working
efficient packaging
quality and quantity control
Warehouse Associate
FedEx Ground - Halethorpe, MD
November 2022 to November 2023
package handling
properly load city trucks
loading and unloading
line lead
Warehouse Associate
The Home Depot - Arbutus, MD
April 2022 to November 2022
inventory
restock shelves
assist customers
provide excellent customer service
janitorial services
Supervisor
Starbucks - Baltimore, MD
November 2020 to March 2022
stock, inventory, customer satisfaction, opening and closing, cleaning and sanitation, task delegation, handling cash, reporting any issues to GM, balanced drawers and accounts at the end of shift, lead monitor and supervised 3-5 employees a shift, handling customer complaints and disputes. Barista
Starbucks - Baltimore, MD
February 2020 to March 2022
stock, inventory, customer satisfaction, opening and closing, cleaning and sanitation, task delegation, handling cash, reporting any issues to GM, balanced drawers and accounts at the end of shift, lead monitor and supervised 3-5 employees a shift, handling customer complaints and disputes. Supervisor
Clipparazzi - Aberdeen, MD
December 2018 to January 2020
stock, inventory, customer satisfaction, opening and closing, cleaning and sanitation, task delegation, handling cash, reporting any issues to GM, balanced drawers and accounts at the end of shift, lead monitor and supervised 3-5 employees a shift, handling customer complaints and disputes. Education
High school diploma
Woodlawn High School - Gwynn Oak, MD
December 2019 to June 2020
Skills
• Cashiering (2 years)
• Cleaning Experience
• Packaging (2 years)
• Warehouse Experience (2 years)
• Cash Handling (2 years)
• Food Preparation
• Food Service
• Microsoft Word
• Order Picking
• Host/Hostess
• Retail Sales (3 years)
• Assembly
• Shift Management
• Sales (3 years)
• Merchandising
• Commercial Cleaning
• Leadership
• Customer service
• English
• Supervising experience (1 year)
• Shift management
• Leadership (4 years)
• Team management
• Retail sales
• Cash register
• Cash handling
• Sales
• Typing
• Materials management
• Data collection
• Organizational skills (4 years)
• Inventory management (4 years)
• Load & unload
• Assembly
• Customer service
Assessments
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
December 2020
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
February 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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