Receptionist

Angelina Quaicoe

Phone: +*** (0-541******

Email address: ******************@*****.***

Address: Accra, Greater- Accra Ghana, 00233

Professional summary

I aim to make significant contributions to my industry, driving innovation and positive change. Professional experience

Internship

Housekeeper : [Grace Garden Hotel], [Takoradi ], [Ghana ] August 2022 – September 2022

• In charge or cleaning and maintaining the hotel, Cleaning and dusting: Dusting furniture, fixtures, and appliances, and cleaning floors, surfaces, and windows.

• Washing, drying, ironing, and folding clothes, bedding, and towels.

• Cleaning the kitchen, including counters, sinks, and appliances, and assisting with meal preparation and cleanup.

• Organizing closets, cupboards, and cluttered areas.

• Removing trash and recycling, and replacing bins with new bags.

• Cleaning the bathroom, including the shower, sink, toilet, and mirror.

• Changing sheets, pillowcases, and towels.

• Vacuuming and mopping floors.

• Performing deep cleaning tasks such as cleaning the oven, refrigerator, and windows.

• Running errands such as grocery shopping and picking up dry cleaning.

• Restocking cleaning supplies and paper products.and specific achievements Waitress, [Grace Garden Hotel], [Takoradi], [Ghana ] August 2022 – September 2022

• Attentively takes orders

• Efficiently serves food and drinks

• Promptly delivers dishes

• Skillfully handles multiple tables

• Thoroughly clears tables

• Carefully carries trays

• Quickly refills drinks

• Accurately handles payments

• Friendly: Greets customers with a warm smile

• Attentive: Anticipates customers' needs

• Efficient: Manages tables with minimal delay

• Knowledgeable: Familiar with menu and ingredients

• Courteous: Treats customers with respect and politeness

• Organized: Keeps track of orders and tables

• Patient: Handles difficult customers with calmness

• Proactive: Anticipates and resolves issues promptly FDA Officer National Service Personnel, [Food and Drugs Authority ], [Accra], [Ghana] November 2023 – October 2024

• Food Establishment Inspections: Conduct regular inspections of food establishments, such as factories, restaurants, and markets, to ensure compliance with food safety regulations.

• Food Sampling and Testing : Collect and analyze food samples to detect contaminants, adulterants, and other hazards.

• Food Registration and Licensing : Process applications for food product registration and establishment licensing, ensuring compliance with regulations.

• Food Labeling and Advertising: Review food labels and advertisements to ensure accuracy and compliance with regulations.

• Food Safety Education: Educate food handlers, consumers, and the general public on food safety practices and regulations.

• Food-borne Illness Investigation: Investigate food borne illness outbreaks to identify causes and implement preventive measures.

Education

Higher National Diploma

Diploma in Hospitality Management, [Takoradi Technical University ], [Takoradi ],

[Ghana]

January 2021 – August 2023

Certificate & Training

Jubilee Technical Training Center, 15 July 2021

Languages

English

Fante

Twi

Skills

• Microsoft office

• Good communicator

• Problem solving

• Active listening

• Multitasking

• Ability to work well with others

• Attention to detail

Hobbies and interests

• Passionate about cooking and exploring new recipes

• Passionate about reading, especially books on business, psychology, personal development and travel

References

Mr Rodrick Adjei

+233 (0-208******

Mr Dokurugu Emmanuel

+233 (0-548******

Mr Clement Johnson Aseidu Kwofie

+233 (0-551******

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