Service Representative Customer
Resume:
CANDICE CRIDER
**** ******* **** **. ******, OH
***************@*****.***
Client obsessed Customer Service Representative!
Over 2 years of experience! I am pleased to answer inbound calls, service credit cards, loans, report & dispute fraud & am retail trained! Being client obsessed means, I serve as a trusted partner to our clients by responsibly providing financial services that enable growth & economic progress. A life of servitude is a full life!
WORK EXPERIENCE
HHA
04/2017 to 04/2020
A Miracle Home Care
Mason, OH.
Light housekeeping
Assistant in bathing & grooming
Assist in transportation to doctors appointments
Meal preparation
Medication reminders
Documenting
Engage client in exercise
Assistance with ambulation
Cashier
03/2015 to 03/2017
United Dairy Farmers
Batavia, OH
Provide overall Guest Services
Provide DipSide Guest Services
Efficient Operation of Point of Sale System and Gas Console Stocking Merchandise
Security
Reporting
Receptionist
05/2020 to 02/2022
Sanchez Interior & Exterior Remodeling
Cincinnati, OH
Planning & scheduling meetings & estimates
Analytics
Managing construction sites & employees
Answering, screening, & forwarding incoming calls
Managing & creating work schedules
Customer Service Representative
02/2023 to 06/2024
Citigroup
Florence, KY
Assist with evaluating and resolving service inquiries from clients across different platforms Effectively use various computer systems to complete assigned tasks and address account inquiries Develop and maintain working knowledge of specific groups of Citi products and services Analyze and identify potential risks and identify solutions that meet client needs Complete assigned tasks in an accurate and efficient manner Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations
Citi is the best!
SKILLS
Problem solving
Time management
Adaptability
Leadership
Empathy
EDUCATION
Scarlet Oaks Vocational school
High school or equivalent
Sharonville, OH
12/2022
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