Warehouse Associate Quality Assurance

GERRICK JACKSON

410-***-**** **********@*****.*** BALTIMORE, MD 21205

CAREER SUMMARY

Operations Associate with over five years of experience working to improve performance of organizations serving thousands of individuals each year. Adept at collaborating with others while ensuring high-quality services and programs. Career history of training and supervising staff, promoting adherence to organizational policies and industry standards.

AREAS OF EXPERTISE

Quality Assurance Production Processes Operations Optimization Logistics Management System Implementation Regulatory Compliance Safety Regulations Training Initiatives Industry Standards Staff Development Team Leadership

PROFESSIONAL EXPERIENCE

BOB'S FURNITURE WAREHOUSE Aberden, MD

Warehouse Associate May 2018 - Apr. 2022

Worked to ensure efficiency and profitability of operations on behalf of major retail company, promoting a safe and organized environment at all times.

Handled materials including furniture, ensuring appropriate display and optimal availability during peak periods.

Contributed to key aspects of operations, processing incoming shipments, performing inventory counts and organizing merchandise in alignment with company standards.

Maintained knowledge of thousands of products, organizing items using internal protocols.

Trained and mentored employees, promoting alignment with corporate client service standards and industry best practices.

Identified and resolved complex warehousing issues with facilities located throughout the United State, promptly remedying order processing delays.

ZENITH FREIGHT LINE Edgewood, MD

Warehouse Associate Oct. 2015 - May 2018

Contributed to the success of key programs for Warehousing Shipping and Receiving organization.

Promoted the highest caliber of services on behalf of entity specializing in Furniture.

Worked to ensure consistency of offerings for organization generating $2,7 million in annual revenue.

Trained and supervised several staff, promoting adherence to industry guidelines.

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EDUCATION & TRAINING

FREDERICK DOUGLAS SENIOR HIGHSCHOOL Baltimore, MD

High School

TECHNICAL SKILLS

Proficient in MS Word, MS Teams, Zoom, and Google Workspace.

GERRICK JACKSON

410-***-**** **********@*****.*** BALTIMORE, MD 21205

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