Customer Service Data Entry

Andrew Bishop

Wichita Kansas, *****

Phone: 574-***-****

Email: *******@*****.***

Overview

Senior-level leader with +20 years of experience planning, coordinating and controlling manufacturing processes. Proficient in production scheduling, budgeting, customer service, and ensuring quality standards. Significant business management and material science skills. Quick to grasp concepts and job skills with a profound ability to work well under pressure.

Skills

•Program Management

•Leadership

•Customer Service

•Scheduling

•Conflict Resolution

•Decision Making

•Safety

•Data Entry

•Project Management

Employment History

Establish relationships with business customers providing solvency to problems as they occur.

Supervised logistics specialists, planners, schedulers, recruited staff, and oversaw training programs.

Directed organization's budget activities to maximize investments, increase efficiency.

Directed policies, activities to ensure continuing operations, maximize ROI, increase productivity.

Coordinated activities of business production, pricing, sales, and distribution of products.

•Inspected/tested units to ensure that units meet specifications, tolerances, and requirements.

•Operated automated assembling equipment, such as robotics and fixed automation equipment.

•Studied blueprints to determine sequences of operations needed to fabricate products.

•Program computers or electronic instruments, such as numerically controlled machine tools.

•Supported projects from cradle to grave, utilizing knowledge of processes, and mathematics.

•Establish work procedures for fabricating new structural products, using a variety of machines.

•Maintained positive relationships with business customers providing problems resolution.

•Resolve problems concerning transportation, logistics systems, imports/exports, or customer issues.

•Sustained metrics, reports, process documentation, customer service logs, training or safety records.

•Participated in carrier management processes, such as: selection, qualification, evaluations.

•Analyzed operations to evaluate performance of a company in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.

Production Manager, Yoder Smokers. Hutchinson, Kansas Oct.2020 – Oct.2024

General Manager, Lippert Components. Newton, Kansas Jun. 2012 – Aug. 2020

Plant Manager, Forest River. Goshen, Indiana Aug. 2004 - May. 2012

Education

Management, Certificate Program, Indiana University South Bend, Indiana

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