Customer Service Representative
Resume:
Cristine Clemente
Colonia, NJ *****
*********************@***********.***
Authorized to work in the US for any employer
Work Experience
Apparel Sales Associate
DICK'S Sporting Goods - Woodbridge, NJ
February 2023 to Present
Answering phones and directing calls to proper department. Greeting and connecting with customers as they walk through the doors, and direct them to the correct department for purchase of goods. Assisting with inventory of goods, including receiving and stocking of merchandise. Providing outstanding customer service and answering customers questions, politely & honestly. Being aware and alerting management to potential security issues. Driving sales by engaging with customers, sharing knowledge of products and suggestive selling. Translating in Portuguese and/or Spanish speaking clientele. Customer Service Representative / Sales
S&G Optical - Springfield, NJ
January 2001 to June 2003
Answering phones, speaking with doctors, taking orders for lenses, looking up frame orders, inspecting frames & lenses for quality. Packaging multiple orders to proper locations. Filing. Assisting co-workers. Data Entry / Customer Service Representative
ROYAL ALUMINUM Windows - Newark, NJ
September 1994 to November 2000
Answering phones, taking window orders from distributors/contractors. Filing. Data Entry of daily orders. Administrative duties to the owner, manager, supervisor & salesmen. Translator in Portuguese & Spanish. Cashier / courtesy representative
Gordon's Deep Discount Store - Newark, NJ
January 1992 to June 1994
Cashier, stock person, lottery, helping customers throughout the store. Customer Service, answering phones, cleaning. Translator in Portuguese & Spanish. Education
East Side High School
Skills
• Microsoft Word (1 year)
• Portuguese
• Translation
• Spanish
• English
• Multilingual
• Organizational Skills
• Sales
• Merchandising
• Computer skills
• Time management
• Data entry
• Clerical experience
• Filing
• Multi-line phone systems
Additional Information
Detail-oriented and a quick learner.
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