Customer Service Warehouse Associate

MICHAEL WEISE

* ******* ***** #*-* Baltimore, Maryland 21215 443-***-**** ****************@*****.*** Warehouse Associate / Customer Service

Polished and experienced warehouse associate and customer service professional with industry standard training and certification, seeking to apply knowledge and skills to enhance performance flow in residential property management or warehouse setting. Hard working individual who openly accepts critique and remains willing to assist production. Provides excellent customer skills that exceeded company standards Team player who easily works in groups as well as independently without requirement of constant supervision.

Area of Expertise and Core Strengths

● Excellent customer service skills

● Ladder and stairway safety

● Electrical safety and fall prevention

● Personal protective equipment

● Construction Skills I and II

● Basic knowledge of reading blueprints

● Completion of OSHA training

● Material Handling

● Crane Safety and Evacuation

● Hand and power tool safety

● Problem solving skills

● Construction safety and health

PROFESSIONAL EXPERIENCE

AMAZON, BALTIMORE, MARYLAND

05/2020-PRESENT

INBOUND DEJAMMER

● Ensure all inbound packages are safety properly sorted and routed to the correct area.

● Stack packages in order to prepare for logistic

LOWES, OWINGS MILLS, MARYLAND

12/2018-07/2019

FACILITY SERVICE ASSOCIATE

● Ensuring the cleanliness of all store areas, inside and out, such as bathrooms, breakrooms, sprinklers and parking lot

● Perform preventative and basic maintenance on all store equipment, ordering and installing parts needed for repair, coordinating with contractors when appropriate

● Assist customers on the dales floor when necessary WPM LLC BALTIMORE, MARYLAND

11/2017-05/2018

SITE TECHNICIAN

● Operate snow removal equipment during the winter to keep all walkway and building entrance cleared and safe

● Remove all trash from property

RESIDENTIAL REALTORS GROUP INC. BALTIMORE, MARYLAND 08/2011- 11/2017

DOORMAN

● Greet and open doors for residents’

● Carry packages and groceries to residential units

● Provide valet service for condo residents and guests COMMUNITY COLLEGE OF BALTIMORE COUNTY CATONSVILLE, MARYLAND 09/2001-06/2011 Student Aide

● Performed a variety of administrative functions within the higher education system for nearly 10 years

● Interfaced with student population providing test proctoring, tutoring and other support services

● Maintained and processed information in campus library databases ensuring accurate updates in real time

● Responsibly handled incoming and outgoing mailing procedures; took personal responsibility for timely and proper delivery of packages to desired recipient EDUCATION

Community College of Baltimore County, Randallstown, MD

● Apartment Maintenance Certification: Electrical and Appliance Maintenance and Repair

● Forklift Operator-Certified LPG Sit down Counter- Balanced Rider

● Certified Medical Biller

B.A. Arts and Letters, University of South Florida, Tampa, FL

Contact this candidate