Data Entry Lead Phlebotomist

Katherine A. Oliver

**** ******** **. ************ ******* Ohio 44128 216-***-**** *****************@*****.***

PROFESSIONAL SUMMARY

Certified phlebotomist with extensive experience in the clinical setting of a major hospital and other medical facilities seeking further advancement in laboratory science or in a medical setting

SKILLS SUMMARY

Laboratory professional with extensive phlebotomy knowledge, technique, experience and office practices. Background knowledge of medical terminology, medical law and ethics. Demonstrates a strong work ethic, dedication, and high motivation. Reliable to complete assigned tasks. Exhibits strong commitment to accuracy, good documentation, problem solving, time management, and response to complex and urgent situations as needed. Works well independently and as part of a team. Easily adapts to changes effectively.

PROFESSIONAL EXPERIENCE

Lead phlebotomist/pediatric technician/ transport services

Cleveland Clinic – Cleveland, Ohio 2001 - Present

Performs venipunctures, and capillary draws from patients in ICU, inpatient, outpatient, pediatric areas. Pick up, transports, and delivers specimens to appropriate areas directly or through pneumatic tube system. Performs desk/charge duties and also act as zone lead phlebotomist monitoring phlebotomy services of the team. Performs data entry using laboratory computer and EMR systems, and specimen processing. Complies with enterprise policies involving safety procedures, regulations, infection control, and patient confidentiality. Communicates to essential caregivers and act as liaison to patients regarding lab services and issues. Assists with the technical training of new employees and students. Volunteers for engagement and continuous improvement projects.

Phlebotomist (1993 – 2001)

Various Facilities

Performed venipuncture and capillary procedures from patients of all ages in the inpatient, outpatient, nursing home, hospice, behavioral centers, and community areas. Performed blood and urine specimen processing, handling, centrifugation, accessioning, data entry for laboratory orders, and receiving using various Microsoft and laboratory programs. Performed POCT (point of care testing, e.g. urinalysis dip stick, urine pregnancy, rapid strep, mono test, HIV test, hemoccult/stool), drug screens). Clerical duties included answering and addressing phone inquiries and filing test results. Experience at Medical Express Laboratory counseling and providing HIV clinical information to patients as scheduled. Volunteered at the Free Clinic of Greater Cleveland.

Facilities Richmond Heights Hospital (UHHS) – Richmond Heights, Ohio 2000 – 2001

First Assist, Inc. – Beachwood, Ohio 2000 – 2001

Medical Express Laboratory – Cleveland, Ohio 1999 - 2000

Metro Medical Laboratory – Cleveland, Ohio 1998 – 1999

Med-Ex Temp Agency – Independence, Ohio 1995 – 1998

Cleveland Health Neighborhood Services 1995 – 1998

Health Cleveland Enterprises, Inc – 1993 - 1995

Free Medical Clinic of Greater Cleveland – Cleveland, Ohio 1993 – 1995

EDUCATION

Southern Ohio College, Cleveland, Ohio. Certificate. Major - Phlebotomy, 1992

AFFILIATIONS/ACHIEVEMENTS

Phlebotomy Certification – IAPS (International Academy of Phlebotomy Sciences)

BLS (Basic Life Support) – Red Cross certified

College Dean List, Honors, Perfect Attendance

REFERENCES

Upon request

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