Agile Coach Transformation

STEVE JACCAUD

+1-617-***-**** ********@*****.*** LinkedIn.com/in/sjaccaud

Boston, MA (Seeking relocation)

“People-first agile product and people leadership - delivering real value”

SUMMARY

Certified agile leader passionate about guiding leaders and organisations to reach their full potential. Proven ability to drive strategic change and deliver exceptional results for customer-focused clients. Extensive experience in leading global (remote/hybrid) orgs to create high-quality products while fostering a collaborative and inclusive culture. Committed to creating a respectful, inclusive, and inspiring environment where teams can thrive.

ACHIEVEMENTS

●Led a crucial agile transformation initiative that helped a global organisation accelerate its feature delivery time by 89%, resulting in faster time-to-market for new products and increased customer satisfaction.

●Secured funding for an Agile Enablement team to drive organisational change, increase delivery, and programme performance.

●Launched a new subscription product in two quarters, achieving MVP goals and generating new revenue streams.

●Co-led a SAFe transformation that cut time-to-market in half, improving responsiveness to market demands.

●Improved organisational planning predictability by 15% and team engagement by 10% through quarterly planning and mindfulness practices.

CAREER HISTORY

Domain Agile Coach

Fidelity Investments / Fidelity International (via Eliassen Consulting Group), Boston, MA, London, UK

September 2022 - June 2024

I led the “programme-to-product” transformation of a global stock plan financial organisation while on assignment at Fidelity International in London; accelerating the delivery of valuable “delighter” features. I coached and consulted several executive and VP leaders; exposing the need and secured funding for a sustained Agile Enablement Capability to guide the organisations growth and skill.

Enterprise Agile Coach

iZotope, Inc., Boston, MA

January 2020 - June 2022

I led a senior team tasked with validating and launching a new SaaS subscription product for the company; foregoing “theoretical agile” and exemplifying Lean-Agile practices for other product teams. This demonstration of business, development, and marketing agility contributed to a successful M&A. I also managed a team of Agile Coaches and monthly Agile Guild; ensuring over 70 employees were certified in Scrum leadership roles.

Tribe Agile Coach

Spotify, Inc., Boston, MA / Stockholm, Sweden

July 2017 - January 2020

I directly coached Tribe and Chapter Leads on organisational and product strategy for the “Quest Tribe” based in Boston and Stockholm. I facilitated quarterly planning routines, semi-annual multi-Tribe planning sessions up to 700 attendees, and led mindfulness workshops and coaching plans for leaders on the global “Heart & Soul” DEI action team.

Agile Coach

Quickbase, Cambridge, MA

March 2016 - July 2017

I introduced quarterly planning, improving strategic alignment and delivery routines for a re-architecture organisation during a divestiture. I led a scaled re-teaming transformation for over 25 developers to increase speed of innovation, cross-team collaboration, and delivery.

Agile Coach SAFe Release Train Engineer (RTE)

iZotope, Inc., Boston, MA

August 2014 - January 2016

I co-led a SAFe scaled agile transformation for the entire company, training 3 cross-functional product teams and executive team, and cutting time-to-market for flagship products in half. I led a team to launch iZotope's first digital audio workstation for iPhone.

Additional Experience

I developed AI Coach-Agents and self-published an ebook to enhance leadership skills, facilitate team management, and streamline decision-making. I also delivered keynote speeches, mentored Boston area product leaders, and produced features and quality assurance for AAA Video Games at Electronic Arts (Redwood City, CA, USA) from 2004 to 2012.

SKILLS

Professional Coaching and Consulting, Scaled Agile Transformation, Organisational Development, Change Management, Strategic Planning, Business Agility, Cross-Functional Team Building, Training,Workshop Design and Facilitation, Self-organisation, Agile Frameworks (SAFe, Scrum, Kanban, Spotify), Lean Portfolio and Programme Management, Stakeholder Engagement and Relationship Building, Public Speaking, and Workshop Facilitation, Remote Collaboration, Team and Organizational Agility Assessments, Data-Driven Decision Making, Mindfulness Practices, Emotional Intelligence, JIRA, JIRA Align, Miro, Microsoft & Apple Mac

EDUCATION

A.S. Business Administration & Technology Management (3.9, Hons Summa Cum Laude), 2009

Colorado Technical University

PROFESSIONAL QUALIFICATIONS

●Certified SAFe® 6 Practice Consultant (SPC), 2024

●Certified SAFe® 6 Agilist (SA), 2023

●Certified Scrum Product Owner (CSPO), 2021

●Certified Agile Leadership (CAL), 2019

●Agile Coaching (ICP-ACC) and Agile Team Facilitation (ICP-ATF), 2017

●Certified Scrum Master (CSM), 2009

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