Security Guard Customer Service

VARINDER SINGH

647-***-**** ● *****************@*****.*** ● Hamilton, ON L9C 1E8

EXPERIENCE

Event Security Guard Comfort Security, Hamilton,Toronto, ON MAY '24 - SEP '24

● Provided detailed reports to supervisors regarding incidents or suspicious activities observed during shift hours. Warned persons of rule infractions and violations and apprehended and evicted violators from premises, using force when necessary.

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● Answered various alarms to investigate disturbances.

● Intervened in potential conflicts to minimize disruptions of activities or injury to involved parties.

● Responded quickly to any disturbances or other emergencies as they arose during events.

● Directed drivers on premises to control traffic.

● Interacted professionally with law enforcement and other emergency personnel in times of need.

● Monitored CCTV systems to detect any potential threats or disruptions to the event proceedings.

● Inspected and adjusted security systems and equipment to detect evidence of tampering.

● Successfully monitored and controlled crowds of up to 500 people at large scale events.

● Operated metal detectors efficiently in order to identify any prohibited items entering the facility. Security Officer Kings guard, Hamilton

OCT '23 - MAY '24

● Locked doors and gates of entrances and exits to secure buildings.

● Enforced safety and security regulations to protect property and personnel.

● Researched current trends in the industry related to physical security measures.

● Controlled personnel access by monitoring identification of individuals entering restricted areas.

● Provided employees and visitors with proper company-issued identification, maximizing security. Mobile Security Officer Fusion security, Oakville, ON APR '22 - OCT '23

Maintained a high level of customer service when interacting with clients, customers, visitors and the general public.

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Responded quickly to emergency situations such as fires or medical emergencies in accordance with established protocols.

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● Drove motor vehicle to transport individuals to specified locations and to provide personal protection.

● Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security.

● Assisted vendors and other third parties with access to restricted areas.

● Provided immediate response to emergency situations involving safety or security of personnel and property. FEB '21 - SEP '22

Security Officer Onyx, Markham, ON

● Trained new hires on proper use of security equipment such as cameras, radios and alarm systems.

● Patrolled assigned areas on foot or in company vehicle to confirm personal, building and equipment security. Called to take messages, answer questions, and provide information during non-business hours and when switchboard is closed.

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Warned persons of rule infractions and violations and apprehended and evicted violators from premises, using force when necessary.

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● Observed, reported and documented suspicious activities to management. EDUCATION

Alpha College, Scarborough

EXPECTED GRADUATION DEC '24

High School Diploma

SKILLS

CCTV monitoring Perimeter security First aid training Incident reporting Public safety Emergency response Customer service Body language analysis Event evacuation Crowd control Patrol techniques Physical fitness Risk Mitigation Perimeter Patrol Asset Protection CERTIFICATIONS

CPR and First Aid Smart Serve Use of force

REFERENCES

References available upon request

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