Customer Service Assistant Manager

Virginia Smith

Nicholson, GA *****

******************@*****.***

+1-770-***-****

Work Experience

Quality Inspector

Hitachi Distribution-Monroe, GA

Present

Server

Waffle House-Lawrenceville, GA

December 2020 to December 2021

Physical stamina

balance plates of food and drinks

take orders at different tables

work at the cash register

clean up after customers

Math skills

distribute guests’ seating evenly throughout the restaurant seat customers at appropriately sized tables

count the number of cutlery for each table

correctly calculate food and drink costs

divide tips to your colleagues (if you’re a manager) Customer service skills

Patience

Empathy

Sales skills

Upselling

Attention to detail

Politeness

Interpersonal skills

Positive attitude

Emotional intelligence

Conversational skills

A sense of humor

Reliability

Approachability

Organizational skills

write down orders accurately

mention food modifications or customer preferences to the staff tell customers if certain dishes sell out

serve food and beverages to the correct tables

Asst. Manager

McDonald's-Loganville, GA

May 2017 to November 2019

Assistant Manager offering significant experience in Sales, Customer Service, and Team Support. Proven interpersonal, communication and multitasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills.

Education

GED

Athens Technical College - Athens, GA

September 2016 to January 2017

Skills

• Upselling

• Serving Experience

• Busser

• Restaurant Experience

• Assistant Manager Experience

• POS

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