Customer Service Assistant Manager
Resume:
Paris Carter
***********@*****.***
Norwood, MA 02062
KEY SKILLS
:OSHA Certified, Lead Safe Renovation Certified, Customer service friendly, Blaze Master, CPR Certification, Proficient in Microsoft
Word, Excel, PowerPoint, Adobe Photoshop and Publisher Supervisor/Assistant Manager Level that is able to
work independently and to lead and also part of a team. Strong customer service skills.
PROFESSIONAL EXPERIENCE
Osprey Boston Trucks And Vans
Assembler/Customer Service/Driver
Westwood, Ma
Oct 2023-
Supporting a commitment to world class customer service
Ensuring a pleasant shopping experiences for customers
Handling merchandise returns
Completing refund and exchange paperwork
Assisting customers on the sales floor
Communicating with others to exchange information
Assessing the accuracy, neatness and thoroughness of work assigned
Lifting and moving objects up to and over 20 lbs
Ascending or descending ladders, stairs, forklifts, step stools..etc
Working in noisy and cautious environments
Transactions Corporate shuttles
Corporate shuttle Bus Driver
Woburn,Ma
Feb 2022-Sept 2023
Daily dispatch interactions of current any altercations, Check-ins, Updated ETA's, Passenger
confirmation. Customer service consistently conversing with clients/Passengers for any concerns or
questions. Tech savvy operating QR Scan code tablet with information containing Clients information
with Daily route schedules. Safely transporting from destination points. Operating Corporate shuttles
from Vans and Half busses.
S.A.S Retail Services
Ass.Manager Merchandiser
Arlington, MA
04/2016-02/2017
Responsible for conducting resets Tagging & placement of new items, Properly leading team members
of instructed directions and providing individuals with daily tasks, Daily logins for schedules, Displaying signage & assembly of products.
Cartage America
Supervisor Truck Dispatcher
South Boston, MA
01/2017-09/2018
The dispatcher's job is to schedule drivers to pick up and deliver loads to customers or vendors. working hours and equipment availability. Responsible for keeping records, monitoring driver daily logs for errors or
violations and monitoring drivers' also including operating start and finish scheduled time.
Mancon.INC
Material Specialist Mangement
Everett, MA
06/2017-04/2018
Responsibility of Stock control, Inventory management, Material sorting /Identification/Retrograde, and Warehousing in
support of assigned program. Organizing Materials of train parts. Open and shutdown establishment location Operating
computers work using Microsoft Excel and Outlook including other work related softwares, Supervising Daily manage
Inventory.
Filling out orders and making deliveries including faxing and printing, Constantly consulting on calls with
partners in various locations.
Tatte Cafe
Ass.Manager/Driver/Stocker*
Cambridge, Ma
03/18-01/19
Ensure cargo is secure for transport and received in excellent condition Convey loads to their destination
in a safe and timely manner Clean, inspect, and service vehicles, Inspects materials upon delivery. Able to
operate in a team atmosphere and assist coworkers in performance of duties, Responsible to work safely,
assist in ensuring safe working conditions exist and report unsafe conditions to supervisor. Organizing
and stocking food objects with cleaning supplies. Utilizing Office space and computers work from
clarifying work schedules, Weekly Updating Inventory lists. Daily making calls to various locations before
delivery, Printing and Faxing out schedule and updated inventory invoice.
Motivation LLC
Ass.Supervisor Representative/Assembler
Somerville,Ma
08/18-04/19
Operate a large vehicle or bike train (large tricycle with cart) to redistribute bikes as required, based on
real-time demand data .Load/unload vehicles with bikes and dock/undock bikes at stations which
requires repetitive motion and individual responsibility for lifting up to 50lbs
Evaluate bike condition, document and record data regarding bikes and related equipment, and escalate
if needed. Communicate effectively and efficiently using verbal, written or typed communications with
supervisors, managers and support related positions. Partner and work collaboratively with Operations
Leadership, fellow employees and related positions to assess, evaluate and determine inventory
management and control.
Keep and maintain clean and presentable work areas, tools and equipment which may include, but is not
limited to, company vehicles and work locations, at all times. Perform bike valet duties including corralling
and securing bikes, clearing stations, and helping customers Perform battery swaps duties as required
Alchemista
Ass.Manager Contract Caterer
Malden, Ma
04/19-03/20
Packages food and other products to be delivered to customer premises. Collects money and coupons
from customers and signature with required verification of ID from credit card/charge- account
customers. Drop off to destinated locations and wait for assistance to come assure you with products.
Organizing and stocking cleaning supplies. Utilize Office space and computers work from clarifying work
schedules, daily Updating Inventory lists
Laundromax Laundry mat
Ass.Manager/Attedant
Dorchester, MA
Sept 2011 – May 2012
Greeted customers and attended to all facility issues Answered phones; took and filled orders Handled a
high volume of cash and credit card transactions using cash register Managed overall presentation of
Laundromat: cleaned machines, floors, and bathrooms Followed all procedures for closing store
Burlington Coat Factory
Ass. Manager (Maintenance
Revere, MA
03/2014-12/2014
Manages and oversees the repair and maintenance of equipment. Manages preventive maintenance
programs and ensures schedule is adhered to in order to minimize downtime. Organizing and stocking
cleaning supplies. Utilize Office space and computers work from clarifying work schedules, daily
Updating Inventory lists.
EDUCATION
High School Diploma, Class of 2010
Boston, MA Madison Park High School
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