Customer Service Patient Care

DESTINEY VARGAS

***** ******** *****, *** **** HOUSTON, TX 77079 C661-***-**** **************@*****.*** OBJECTIVE

• To become part of an established business where I can u7lize my skills to become an integral part of the company. PROFESSIONAL SUMMARY

• Pursues self-development and effec7ve rela7onships with others by sharing resources, informa7on, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adap7ng to and learning from change, difficul7es, and feedback.

• Highly organized, detail-oriented and ability to mul7-task in a fast paced environment.

• Strategic Leadership, customer service excellence, 100% business needs met SKILLS AND TOOLS

• Dependable

• Detail-oriented

• Organized

• Customer-Service

• Maintenance and Repair

• Excellent verbal and wriQen communica7ons skills PROFESSIONAL EXPERIENCE

CAREGIVER MAY 2021 - JANUARY 2023

IN HOME SUPPORT SERVICES, BAKERSFIELD, CA

Responsible for assis7ng pa7ent in home to help maintain health, safety, and independence.

• Assisted patient with Alzeheimer’s, including personal hygiene, dressing for the day, exercise, and eating

• Performed housekeeping duties like cleaning, laundry, and meals

• Followed best practices for patient care and home regulations, ensuring patient safety with 0 incident reports

• Monitored patient schedules, including doctor appointments, exercise routines, and medication schedules MAINTENANCE WORKER JANUARY 2020 – MAY 2021

Amazon, Bakersfield, CA

Responsible for cleaning and upkeep of assigned areas, maintaining buildings/facili7es and a safe working environment by following safety codes and guidelines.

•Maintain general cleanliness of entire warehouse

•Complete company opening and closing procedures

•Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors

•Kept janitorial closets clean and organized

•Cleaned building floors by sweeping, mopping, scrubbing, trash removal, etc. CASHIER JUNE 2019 – DECEMBER 2019

Walmart, Bakersfield, CA

Responsible for providing a posi7ve customer service experience with fair, friendly, and courteous service.

•Redeem coupons to discount purchases

•Provide effective help to customers when needed

•Operate cash register when the urgency arises

•Comply with all procedures and policies lay down by the store management EDUCATION

HIGH SCHOOL DIPLOMA - TIERRA DE SOL, Bakersfield,CA June 2017

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