Tracy Hartleroad
Kokomo, IN *****
***************@*****.***
Work Experience
Production Worker
Weaver Popcorn-Van Buren, IN
October 2021 to Present
Work on production line performing various quality checks packing and shipping Production Operator
Delphi Technologies
June 2021 to May 2022
Production operator on the Volvo final assembly line. Authorization Specialist
Missing Piece-Kokomo, IN
July 2017 to June 2018
Call insurance companies and authorize ABA Therapy for Autism Clients Eligibility Specialist
Division of Family Resources-Peru, IN
May 2015 to March 2017
Answer incoming telephone calls, determined purpose of caller, and forwards to appropriate personnel or department
Reviews information provided by clients, assist clients in accessing computer applications, and explain various program requirements.
Furnishes standardized information upon request.
Maintains fax machine, assists users, send faxes, and retrieves and routes incoming faxes. Reviews, verifies client information in the Work Force Management System (WFMS) and the Indiana Client Eligibility System (ICES).
Prepares and maintains assigned files
Reports on a daily total number of clients assisted and type of assistance provided Patient Services Representative
St. Vincent Health-St. Vincent
January 2014 to December 2015
Answered patient questions in regards to billing and insurance. Work on patient accounts, update required information and make necessary adjustments Accepted patient payments.
Office Manager for Engineering Department
Innvotech-Kokomo, IN
January 2012 to December 2014
Help track and maintain projects with engineering to ensure they met customer deadlines Made all travel arrangements
Maintained all engineering expense reports
Production Readiness Coordinator
Delphi Automotive Systems
January 2005 to December 2012
Scheduled, coordinated and facilitated meetings with cross-functional team members Trained and educated personnel to assure compliance to policies and procedures Responsible for production floor support, engineering and purchasing Logged and tracked Bill of Material (BOM) parts
Coordinated efforts between departments and suppliers, ensuring availability of parts for project management
Facilitated daily conference calls between Kokomo, Mexico and Suppliers Documented received parts and uploaded into software (SAP) database and MS Office applications Utilized continuing education program by pursuing outside education Coordinated inventories to minimize excess and obsolete material Proto Lab Program Coordinator
Delphi Automotive Systems
January 2000 to December 2005
Responsible for development areas of procurement
Supported and coordinated builds with engineering department Tracked, built and kitted parts for builds within various department areas Managed pilot parts inventory in MS Excel
Managed and communicated with both internal and external customers to ensure programs were built to success and to meet customer timing
Project Coordinator
Airbags, Delphi Automotive Systems-Kokomo, IN
January 1991 to December 2000
Processed, distributed and coordinated efforts in purchased parts and other activities with suppliers Assisted with project management goals including customer estimates on parts and production timeframes
Facilitated and tracked supplier process, created metric and reported out to all faucets of the organization Audited changed packages for accuracy
Managed daily inventory updates in MS Excel
Worked interactively with team members to identify cycle time reductions Consistently looking for ways to find improvement in the organization's documentation and quality cycles Education
Certification in Medical Front Office
Ivy Tech Community College - Kokomo, IN, US
April 2011 to May 2012
Certification in Phlebotomy
Ivy Tech Community College
Associate of Science in Business Management in Business Management Indiana Business College (Harrison College)
Skills
• Program Management
• Microsoft Office (10+ years)
• Customer service
• Warehouse
• Microsoft Excel
• Production Management
• Project Coordination
• Microsoft Word
• Supervising Experience
• Meeting Facilitation
• SAP
• Machine Operator
• Excel
• Supply Chain
• Lean
• Lean Manufacturing
• Manufacturing
• Administrative experience
• Auto Estimating
• Assembly
• Project Management
• Manufacturing
• Hotel experience
• Supervising experience
• Laboratory experience
• Restaurant experience
• R
• Analysis skills
• Research
• Quality control
Certifications and Licenses
PBT (ASCP)