It Manager Project Management

Devan Lewis Sr

Greater Jackson Area, MS *****

Phone Number: 601-***-****

Email: ******.*****@*****.***

SUMMARY

Results-oriented IT Manager with extensive experience leading IT projects, managing budgets, and overseeing cross-functional teams. Proven success in managing high-value projects, developing strategic IT initiatives, and ensuring compliance with industry standards. Strong leadership background with hands-on experience in coaching, team development, and performance management. Adept at leveraging technology to enhance operational efficiency and drive innovative solutions that align with business goals.

SKILLS

- IT Infrastructure and Support

- ISO-based Management Systems (ISO 9001, ISO 27001)

- IT Project Management (Cost and Risk Management)

- Budget Management (High-Value IT Projects)

- Staff Recruitment, Training, and Development

- Network Security and Compliance

- Strategic Planning and Execution

- Software Development Life Cycle (SDLC)

- Data Governance and Cybersecurity

- Confluence, JIRA, Azure DevOps

- Financial Forecasting and Cost Estimation

- Microsoft Office Suite

EXPERIENCE

IT Manager & Technology Project Lead

Mapping Crimes Inc. / MappingCrimes.com Project – Remote July 2023 – Present

- Led IT operations and budget management for the MappingCrimes.com project, managing a budget of over six figures.

- Oversaw a team of 8 developers, system administrators, and other IT staff, providing coaching and leadership to ensure project success and staff development.

- Implemented strategic IT policies, improving operational efficiency and aligning systems with organizational objectives.

- Directed risk management strategies, resulting in a 20% reduction in system downtimes.

- Spearheaded the deployment of network security protocols, ensuring data integrity and compliance with ISO 27001 standards.

- Collaborated with cross-functional teams to seamlessly integrate cybersecurity tools and technologies.

- Utilized Azure DevOps and Confluence to streamline project management, improving timelines by 15%.

COMSEC Radio Repairer [Safety Officer]

U.S. Army National Guard – Philadelphia, MS October 2015 – December 2022

- Managed IT infrastructure and communication security, ensuring secure and reliable communication channels across military units.

- Acted as a Safety Officer in my final year, managing team performance and leading safety compliance initiatives.

- Conducted comprehensive training for team members, enhancing technical capabilities and reducing incidents by 10%.

- Demonstrated leadership in managing personnel, conducting performance reviews, and ensuring the readiness of critical systems.

- Diagnosed and resolved technical issues, reducing equipment downtime by 15%.

Engineering Test Technician Specialist Sr

Raytheon Intelligence & Space – Forest, MS November 2020 – August 2021

- Managed advanced testing and repair of RF systems, increasing productivity by 20%.

- Developed and implemented safety protocols for handling high-risk equipment, minimizing operational risks.

- Collaborated with engineering teams to refine testing methodologies, resulting in a 15% improvement in system accuracy.

System Analyst

IDEAL Software Solutions – Meridian, MS April 2020 – November 2020

- Coordinated installation and testing of new software systems, reducing system errors by 20%.

- Streamlined internal workflows, improving application response times by 25%.

- Delivered training sessions for staff, enhancing system utilization and efficiency.

EDUCATION AND TRAINING

Master of Science in Technology and Innovation Management

Northcentral University, Scottsdale, AZ May 2019, 2021 – December 2022

Bachelor of General Kinesiology

Mississippi College, Clinton, MS May 2017

CERTIFICATIONS

- Certified Professional Scrum Master - Scrum.org

- MS-900: Microsoft 365 Fundamentals - Microsoft

- IT Asset Management (ITAM), Hardware Asset Management (HAM) - Noble Work Foundation

- CompTIA A+ Award of Completion - Global Information Technology

- CompTIA Network+ Award of Completion - Global Information Technology

- Earned Value Management Fundamentals - Ten Six Consulting

- OSHA 30 - OSHA Education Center

Gap in Employment: January 2023 – June 2023

After leaving the military in December 2022, I took a break to focus on upskilling, completing certifications, and preparing for the next phase of my IT career.

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