Forklift Operator Customer Service
Resume:
Mario Thomas
Des Plaines, IL *****
**************@*****.***
Experienced with excellence in the customer service as well as experienced warehouse employee driven to apply a strong work ethic and motivational skills to achieve company goals. I am reliable and hardworking committed to getting each job done. Ability to multitask as quickly, efficiently and as safely as possible.
Work Experience
Forklift Operator
Warehouse Direct Inc-Mount Prospect, IL
April 2023 to Present
Forklift Operator
Loading & Unloading Trucks
Pick & Pack
Forklift Operator
CJ Logistics America-Des Plaines, IL
June 2021 to April 2023
Shipping & Receiving
Pick & Pack
Dock Control
Unloading & Loading Trucks
Forklift Operator
The Popcorn Factory-Lake Forest, IL
December 2020 to June 2021
Forklift Operator
Pick and Pack
Order Picker
Assistant Manager
Dunkin Donuts-Libertyville, IL
January 2020 to December 2020
• Balance cash drawers
• Prep and prepare deposits
• Inventory
• Customer service
Machine Operator
CompX-Grayslake, IL
July 2018 to January 2020
• Drill Press
• Customs dials
• Powder coats and polisher
• Temporary position
Assembler/Forklift Operator
Visual Pak-Waukegan, IL
January 2017 to July 2018
• Forklift Operator
• Pack, count and verify merchandise
• Label boxes, assembly line, run different machines
• Shrink wrap pallets
Forklift operator/warehouse
Weiman Products, LLC-Gurnee, IL
November 2016 to January 2017
• Forklift certified
• Warehouse
• Load and unload trucks using forklift
Assistant Manager
Burlington Stores-Gurnee, IL
February 2015 to November 2016
• Interviewed job candidates and made staffing decisions
• Counted cash drawers and made bank deposits,
• Examined merchandise to verify that it was correctly priced and displayed.
• Generated repeat business through exceptional customer service Assistant Manager
Dollar Tree-Waukegan, IL
March 2014 to February 2015
• Conducted store inventories once per quarter, Made bank deposits as needed
• Examined merchandise to verify it was correctly priced and displayed
• Identified poor work habits to improve process effectiveness
• Hired, trained and evaluated personnel in sales
Forklift Operator
Arvato-Pleasant Prairie, WI
April 2011 to February 2014
• Load and unload
• Operated sit down and cherry picker forklift
• Delivered products to assembly line
• Certified Reach Truck operator
Education
High School Diploma
Waukegan High School - Waukegan, IL
1996
Skills
• Picker (9 years)
• Cherry picker (9 years)
• Packing (9 years)
• Shipping (9 years)
• Safety standards (9 years)
• Inventory (9 years)
• Osha safety
• Osha
• Management (5 years)
• Sales (5 years)
• Cash Handling (5 years)
• Customer Service Skills (10+ years)
• Inventory Management (5 years)
• Team Building (10+ years)
• Scheduling (2 years)
• training (7 years)
• Merchandising
• Customer Service (7 years)
• English
• Reach truck
• Forklift
• Warehouse Experience
• Materials Handling
• Order Picking
• RF Scanner
• Pallet Jack
• Shipping & Receiving
• Maintenance
• Warehouse Management
• Assembly
• Load & Unload
• Machining
• Customer service
• Load & unload
• Forklift
• Shift management
• Warehouse management
• Sales
• Training & development
• Interviewing
• Crew management
• Assembly
• Cash register
• Cash handling
• Merchandising
• Warehouse experience
• Materials handling
• Pallet jack
Certifications and Licenses
Forklift Certification
Driver's License
Pallet Jack Certification
Additional Information
Skills
• Inventory
• Balance cash drawers
• Prep and make deposits to bank
• Manage crew of 10-12 other employees
• Operated both sit down and cherry picker forklifts.
• Directed warehouse shipping associates, Maintained counts and lefts, shifts and stocks material and parts
• Cleaned and maintained the warehouse in compliance with OSHA safety standards
• Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
• Recognized and reported defective material and equipment to shift supervisor
• Verified part numbers and placed parts in appropriate shipping containers
• Built containers and pack parts in accordance with detailed packing specifications.
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