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Customer Service Representative

Location:
Dearborn, MI
Posted:
October 14, 2024

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Resume:

Britney Long

References, Available Upon Request.

Objective Statement

To obtain a position as a customer service representative. To help others solve their issue, dealing with problems. To utilize my skill in customer care in an office setting.

313-***-****

**.*******@*****.***

14303 Asbury park

Detroit Mi.48227.

Education

Lansing Community College

Associates Degree, Radiology

Lansing, MI 2013 – 2014

Took classes in Microsoft Office

(Excel, PowerPoint, Word)

Westside Academy High School

High School Diploma

Detroit, MI 2002 – 2006

Graduated with a 4.0 GPA

Relevant Skills

Typing Speed: 30 WPM

Microsoft Office Suite

(Word, Excel & PowerPoint)

[add more skills]

Customer Service Highlights

• Call Handling: Listening to and understanding the needs of callers

• Customer Focused: Actively working to achieve customer satisfaction

• Quality of Service: Creating a positively memorable service experience

• Communication: fluent in oral and written communication practices

• [add one more here]

Work Experiences

Multi Packaging Solutions, Machine Operator

Lansing, MI 09/2014 – Current

Duties: To operate various machinery, keep count of various job assignments, maintain documentation in hard copy and electronically of job assignments, train temporary employees, and other duties as assigned. D. Diversified Services, Quality Inspector

Bingham Farms, MI 03/2011 – 09/2013

AC Services, Telemarketer

Southfield, MI 07/2009 – 08/2010

Duties: Inbound call collecting donations for cancer [fill this in] Caraco International, Machine Operator

Detroit, MI 10/2007 – 07/2009

Target, Cashier

Allen Park, MI 08/2007 – 11/2007

Duties: Customer service, answering call about different items in the store. [fill this in]



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