Customer Service Representative

Sarah Salanski

602-***-**** • *************@*******.*** • Gilbert, AZ • https://www.linkedin.com/in/sarah-salanski

A recent college graduate with a positive attitude and adept at effective communication to facilitate collaboration among peers. Proficient in group management and coordination, demonstrated through successful leadership roles. Adaptable and trainable to new environments as well.

Skills & Key Areas of Strength

Public Speaking • Efficient Customer Service • Interpersonal Communication • Technology • Group Leader • Organizational Skills • Microsoft Office Suite Proficient • Mentor • Trainable

Education

Bachelor of Arts (BA) in Applied Humanities with an Emphasis in Business Minor in Philosophy

The University of Arizona, Tucson, Arizona, 2024 GPA: 3.8 Cum Laude & Dean’s List

Experience

Arizona Youth Partnership, Tucson, AZ

Human Resource Intern, Jan-May 2024

Shadowed the HR team with various administrative tasks such as scheduling interviews, managing applicant tracking systems, and organizing employee records.

Demonstrated strong interpersonal and communication skills while interacting with employees at all levels of the organization.

Create official HR reports and presentations for management, providing insights into workforce metrics and trends.

Albertson’s, Gilbert, AZ

Customer Service Representative and Cashier, 2020-2022

Oversaw the satisfaction of the customer’s desired products while maintaining a calm, yet comfortable environment. Interacted with 100+ customers daily to ensure their needs are met.

•Managed precise cash handling procedures and ensured the security of revenue transactions.

•Provided guidance and assistance to customers in utilizing mobile apps and other technology tools to enhance interaction efficiency.

Relevant Projects

Dignicraft, Tijuana Mexico

Media Creator, Aug-Dec 2022

•Led the development and execution of designing a website to aid a non-profit organization in hopes of facilitating support and awareness for their community.

El Pueblo, Tucson AZ

Student Volunteer, Jan-May 2023

•Employed targeted tactics to effectively direct attention towards a small Mexican community to help gain recognition and interest for their future.

Compost Cats & Tucson Farm Village, Tucson, AZ

Student Researcher, Jan-May 2024

•Constructed a research project to create awareness for a small organization that focuses on food insecurity and waste in Tucson, AZ.

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