Multi-Unit Manager

Tony Farahani, MBA

************@***.*** • Coppell, Texas 75019 • 469-***-****

Dynamic, Forward-Thinking

Regional Manager

Innovative and accomplished 21st century transformational leader with experience catapulting new and underperforming multiple restaurant locations into profit-generating businesses that become a corporation’s “standard” on how units should be run

Experienced Multi-Unit, Area Manager highly adept at empowering Senior Managers to set and achieve Specific, Measureable, Assignable, Realistic, and Time-related goals

Unparalleled work ethic with an insatiable drive to increase sales, brand awareness, and market share

Successful at embracing an outside-the-proverbial-box approach to identify what companies need to build a solid foundation, to flourish, and to skyrocket to the next level

An MBA graduate highly skilled at both shaping the service-centric vision of a corporation and creating its collaborative team environment

A luminary with both feet firmly grounded; a stalwart of what could be – of what should be - of what can be in today’s hospitality industry

Areas of Expertise:

•Districtwide, Multi-Unit Management

•Building Business Relationships

•Total Business Operations

•Strong Financial Acumen

•World-Class Guest Relations

•Hiring & Retaining Great People

•Team Building

•Driving Sales, Guest Counts, & Profits

•Community Relations

•Innovative Marketing Initiatives

•Prompting Brand Awareness

Career Experience

General Manager

Budget Suites of America Dallas, Texas 2019-2024

Built and maintained a thriving community that catered for resident service needs and expectations.

Strong leadership skills to effectively manage and motivate the team to achieve high level of performance and exceed targets.

Ensures guest complaint resolution procedures are implemented within the view of the property philosophy and services. Use my extensive knowledge of the hospitality industry to solve complex operational problems. Focus on removing barriers and /or procedures that obstruct or prevent quality guest service.

Implement room rate changes to maximize hotel revenues. Closely monitor occupancy rates and demand forecasts, make recommendations concerning current and future rates.

Achieved 4 years of consecutive sales growth in excess of $100k per month over budget, and delivered physical occupancy of 98% or better on a consistent basis.

Responsible for the day-to-day operation of the front desk, maintenance and housekeeping teams.

General Manager 2015-2019

Hooters of America Clarksville, Tennessee

Delivered innovative leadership to maximize sales, create great customer experiences, and develop extraordinary employees.

Held total accountability for all personnel and operations management initiatives, including achieving P&L goals, staffing, inventory, and marketing.

Developed a lucrative food and beverage marketing plan to further maximize profit.

General Manager 2006-2015

Dave and Busters Nashville, Tennessee

Hired, empowered, and led a team of senior-level managers at a high-volume unit generating $13MM in annual food, beverage, liquor, and entertainment sales.

Developed and implemented strategic and innovative business and marketing plans to increase brand awareness and drive sales.

Transformed two under-performing locations into highly-profitable business units surpassing corporate expectations in profit and performance.

Opened brand-new locations with sales at each in excess of $14MM.

Empowered and encouraged high-caliber managers who, in turn, inspired and led restaurant staff.

Recipient of multiple awards for consistently skyrocketing sales and performance beyond expectations.

Received recognition for effectively driving the sales, increasing the level of service, controlling costs, and improving financial performance.

Achieved 7 years of consecutive sales growth in excess of $1 million dollars each year; led store to ranking of #1, with over 28% increase in sales.

Achieved an impressive 11% profit growth vs. budget; most improved hourly turnover, top special event sales growth, top walk-in sales growth, and top MOC improvement over prior year.

Multi-Unit Regional Manager 1995-2006

Brinker International Dallas, Texas

Travelled throughout the country to open, direct, and oversee the operation of multiple units.

Mentored all positions within region to ensure a high level of engagement and success.

Hired, trained, developed, and mentored highly-experienced GMs and Assistant Managers.

Developed and managed strategic initiatives to deliver all company programs.

Utilized advanced leadership skills in driving and implementing operations/business strategies throughout the region.

Developed and managed the Business Planning Processes -- analyzed external and internal environments to detect where improvements could be made and how those changes should be implemented.

Launched highly-successfully marketing campaigns and strategies to maximize brand exposure opportunities and ROI.

Education

Master of Business Administration DALLAS BAPTIST UNIVERSITY Dallas, Texas

Bachelor of Science UNIVERSITY OF TEXAS Arlington, Texas

Contact this candidate