Middle School Customer Service
Resume:
Lesili Lee
Fort Irwin, CA *****
**********@*****.***
Profile Summary
Planned, coordinated, organized, administered, and oversee Catholic Religious Education for ten years and three years at the middle school; supervision: ensured students' safety and health; maintained orderly conduct in assigned areas; created an environment free of harmful behaviors that disrupted students’ engagement and activities at school. I have experience in planning events, coordinating, cultivating relationships with organization senior leadership and executives, collaborating with agencies, and expanding positive learning and growth within the organization and community. I am capable of working under diverse leadership and denominations regardless of faith, which has provided me with the opportunity to acquire knowledge and skills to become proficient in communicating, collaborating, assisting, planning, and coordinating events for the Catholic community. I am experienced in leading projects, overseeing event planning, and managing time effectively.
Key Skills
Establish and maintain management relationships with stakeholders and continue to communicate with the local priest, instructors, and the Archdioceses for the Military Services (AMS) to provide comprehensive training and knowledge for the young disciples preparing to receive sacraments, enhancing their spiritual lives.
I was selected, led, and took initiative in multiple project managements activities: Child Youth Services (CYS), church events, unit functions, community, and Asian American and Pacific Islander Heritage Month (AAPI) on numerous occasions.
Extensive knowledge of providing presentation skills to provide training and creation of methods and ideas to present and receive feedback.
Creating, empowering, developing and leading of team members to help solve issues without conflict and building a cohesive team to overcome obstacles.
Provide a wide range of essential support and services to the faculty, staff, parish, and community in assessing, analyzing, establishing, implementing, and revising objectives with a strategic plan that involves establishing achievable goals.
Outstanding and providing organizational leadership, in guiding and motivating leadership, students, faculty, and staff to achieve and attain goal setting, applying customer service skills, being able to communicate, understand another person’s perspective, activating active listening skills, and using interpersonal skills to effectively communicate, interact, and work with individuals, groups, and parents and creating positive and healthy relations with guardians.
Plan and organize training to prepare and develop instructors’ intellectual skills in religious education, promote and enriching their spiritual lives.
Ability to present ideas and proposals to a variety of audiences.
Some Educational Courses
Archdiocese Military Service (AMS) Catholic Religious Education (CRE) 11-2018- present
Coordinator
Works with the Catholic Religious Education (CRE) 2017-2022
Trainer and Coordinator for the Lay Minister 2019-2022
Conduct Training and Coordinate Baptismal 2019-2022
Trainer, Mentor, and Coordinator for the Altar Server in the Catholic Church Community 2016-2022
Coordinator for Catholic Youth in Fort Irwin, CA 2019-2022
Coordinator for Catholic Community in Fort Irwin, CA 2019-2022
Coordinator for Asian American and Native Hawaiian/Pacific Islander (AANHPI) for Fort Jackson (2016), Vilseck Germany (2016-2018), Fort Irwin (2022-2023 present)
Develops, implements, and evaluates all aspects of liturgy for special liturgical celebrations, major feast days, and weekends 2019-2022
Recruit, train, and support leadership within liturgical ministries 2017-2022
Under the leadership of Father Vincent, Lito, Somara, Manzano, and Opara.
Experience
I worked and administered with the Archdiocese Military Service (AMS). I managed a team's schedule, resolved conflicts, and organized events. I worked with the priest to oversee over 60 children in Catholic Religious Education on the military installation, 20 adults, and individuals receiving sacraments. I also oversee the sacramental preparation of young people for First Communion, First Reconciliation, and Confirmation. Contact the locals or abroad for questions about Religious Education.
Lead person for the USO AANHPI Heritage Month in Grafenwöhr, Germany, 2016-2018. Leading the event with 20 adults and 25 children, organizing and managing with leaders and logistics.
Scheduling calendar planning for Religious Education in Fort Irwin, Catholic Community 2020-2022. Developing and maintaining a catechetical process with materials for each stage of faith development. Organizing and leading retreat days. Represent the Faith Formation team at Liturgy Committee planning meetings. Communicate upcoming programs to parish members through the parish bulletin.
Supervise students during lunch, recess, and sometimes before and after school. The role may include monitoring students in the cafeteria, playground, classroom, or other areas. Ensure students' health and safety and maintain order in assigned areas. Assist the students, who are close to 300 daily, by providing guidance: Help students follow the rules and regulations and guide them to the right places.
Computer Skills: Microsoft Word is word processing software for creating and editing documents. Microsoft Excel is spreadsheet software used for data analysis, calculations, and chart creation. Microsoft PowerPoint is presentation software used for creating visually appealing slideshows.
Project management: Project management software designed to assist with planning, tracking, and analyzing projects.
Program management: monitoring children's safety and whereabouts and helping to create a program environment that promotes positive interactions.
Experience in budgeting, program development, implementation, selection, and training.
Plans, implements and supervises a comprehensive program that promotes positive growth and development of children and youth.
Prepares and cooks a variety of foods. Uses knowledge and skills to assist in planning and implementing a comprehensive food service program that follows the policies and procedures of the USDA.
Good customer service; Responding quickly to customer inquiries and issues.
Education
High School Diploma 1993
Associate of Science (AS) degree in CJ 2002
Bachelor of Science (BS) degree in Interdisciplinary of Leadership 2022
Master of Science (MS) degree in Interdisciplinary of Leadership 2023
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