Customer Service Newtown Square

Paul Rogan

*** ********** ****** **********@**.*** 351 Echo ValleyLane

Blacksburg, VA 24061 610-***-**** Newtown Square, PA 19073 EDUCATION

Virginia Polytechnic Institute and State University (Virginia Tech) Blacksburg, VA Pamplin College of Business Expected Graduation: May 2027 B.S. in Business: Financial Accounting

Overall GPA: 3.67/4.00 Dean’s List

WORK EXPERIENCE

Vuori King of Prussia, PA

Sales Associate June 2024 – Present

• Utilized advanced communication skills to build relationships with diverse clientele, addressing any needs

• Provided excellent customer service, enchaining sales, resulting in the department ranked #1 within PA

• Leveraged expertise in product knowledge to drive sales, resulting in an increase in monthly sales

• Showcased our apparel through personal workouts, effectively promoting the brand and functionality of the style Newtown Edgemont Little League Newtown Square, PA

Field/Tournament Manager March 2019 – August 2023

• Operated tracking of scores and overall supervision over a high variety of baseball tournaments

• Assisted upkeeping of highly prestigious baseball fields ranked top 5 in the Tri-state area

• Managed all financial records including billing, payments, financial reporting, and investing in tournaments

• Discovered and assessed deficiencies within the organization to improve profitability and tournament play Casey’s Public House Newtown Square, PA

Bus Boy September 2019 – September 2022

• Assisted approximately 55 customers per shift with training and efficiency

• Supplied expertise customer service resulting in satisfied customers

• Developed and improved interpersonal skills to serve both customers and coworkers ACTIVITIES AND HONORS

Virginia Tech Club Lacrosse Blacksburg, VA

Player August 2023 - Present

• Attend weekly practices and games when competing against teammates and opponents

• Assist in fundraising for the club lacrosse team to get new gear and financial concerns regarding travelling Pi Kappa Alpha – Epsilon Chapter Blacksburg, VA

Member August 2023 - Present

• Attended monthly meetings and chapter events for our fraternity

• Participate in various philanthropy and fundraisers for other sororities The Finance Club at Virginia Tech Blacksburg, VA

Member September 2023 - Present

• Take part in various club events the club holds

• Assist in club speaker events and workshops

Social Interact Club Radnor, PA

Vice President and Co-Founder September 2022 - June 2023

• Founded a Social Interact Club looking to improve the school community and fundraising as a whole

• Participated in meetings and social events with higher up rotary clubs in the area improving the local area

• Assisted Saint John’s Hospice over the Thanksgiving holiday cooking food to help those in need VT Scholar’s NR Scholarship Recipient

OTHER

Sports: Four Year Varsity Football High School Athlete. Two Year Varsity Starter Lacrosse and Team Captain. All- Catholic Lacrosse and Football Honors. Swag National 7v7 Football Team Ranking Top 8 in the country. Skills: Microsoft Office

Interests: Leadership Programming, Bodybuilding, Snowboarding, and Texas hold’em Poker Additional Activities: Finance Club

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