Data Entry Customer Service

Keneka L. Cheatham

**** ***** ******* **. 502-***-****

Apt. #2 ******@**********.***

Louisville, KY 40217 ******@*****.***

Objective

To obtain a part time job within my community that will allow me to use my 20+ years of customer service, interpersonal and communication skills.

Skills and Accomplishments

Efficient in Microsoft Applications and exceptional data entry skills.

Excellent leadership skills while also demonstrating proficient communication expertise.

Provide initiative with passion, commitment and helpfulness when performing tasks.

Used exceptional dedication and creativity while problem solving.

Work Experience

University of Louisville, Department of Communication (August 1996 - Current)

Unit Business Manager

Louisville, KY

Manage the business operation of a large department with a budget in excess of two million dollars plus and prepare reports.

Coordinate the flow of information within the office, while acting as office manager, coordinating the work of secretarial and clerical support staff.

Maintain expenditures, maintain financial records, assist in budget preparation and approve payments.

Interview, hire, train, and direct clerical support staff and oversee the personal transactions of the unit.

Develop and oversee maintenance of all unit and personnel records.

Act as liaison with other University departments, including Personnel, Affirmative Action, Payroll, Purchasing, and Physical Plant.

Computershare (July 2018 - September 2018)

Data Entry Clerk- Part-time Temporary Job

Louisville, KY

Provided customer Service while handling inbound/outbound shareholder’s calls.

Provided resolutions related to shareholder’s accounts.

Education

University of Louisville, BA Communication, 1996

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