Customer Service It Manager

=p eal) LTE (**

€ Envoyés NN WV

Mamadou Aguibou Sow

Seattle, WA 317-***-****] *******************@*****.***

Objective

Experienced IT manager with a strong background in technology management and warehouse

operations. Certified in forklift operation and customer service. Seeking to leverage diverse skills in a

dynamic environment to drive efficiency and productivity

Experience

IT Manager OK Guinea Service Guinea 2019 - 2021

v Led and managed the IT department, overseeing all technical operations and staff.

v Developed and implemented IT policies and systems to support the organization's

objectives.

v_ Provided technical support and troubleshooting for hardware and software issues.

v Coordinated with other departments to ensure seamless integration of technology

solutions.

Warehouse Associate Food Bank Tukwila, WA 2023 — 2024

v Assisted in daily warehouse operations, including receiving, sorting, and storing

inventory.

v Operated forklifts to move and organize stock efficiently.

v Maintained cleanliness and orderliness in the warehouse.

v Supported inventory management and ensured accurate record-keeping.

Education

Certifications 2024

PSTC Renton, WA

v_ Forklift Certified

v Computer/Customer Service Certified

Skills

IT Management

Microsoft office

Technical Troubleshooting

Warehouse Operations

Forklift Operation

Inventory Management

Team Leadership

Process Improvement

KKK RK KK

References: Available upon request

Envoyé de mon iPhone

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