Restaurant Manager Assistant

TONYA

PHINIZEE’

Restaurant Manager

CONTACT ABOUT ME

& 303-***-**** Experienced Restaurant Manager with over 25 years experience with a

demonstrated history of working in the hospitality industry. have a track

bE Ol TMA oer Lee record of success in improving operational efficiency, providing exceptional

9 7777E Yale Ave Apt M307 customer service, and developing high-performing teams. Skilled in

restaurant operations, team leadership, and problem-solving.

ene WORK EXPERIENCE

Morning Star Restaurant Department 2022 - Present

John Marshall High School .

Assistant Manager

Cleveland,Ohio

* Greets and welcomes guests

TNC

Certificate in Management Training

e Attends to all concerns and complaints from customers

e Gives recommendations on menu and specials of the day

e Expedited food service and assisted with food preparation during peak hours.

State Food Safety

Caniitetiotin City andl Gaumtiy Raw e Ensured high levels of guest satisfaction, food quality, and restaurant

Handler Courses cleanliness.

; IHOP . . 2013 - 2019

Relias Assistant Manager/Multiple Locations

Certificate in Natural Disasters and .

Managed daily operations, including staffing, inventory management, and

Workplace Emergencies

financial analysis, resulting in cost savings and increased profitability.

e Supervised team and training prep cooks to exact and precise standards

increasing food reliability and repeat diners by 5%.

e Managed inventory levels and optimized ordering processes, leading to reduced

SKILLS waste and improved cost efficiency.

2004- 2013

Bob Evans Restaurant

ener cntea tesa Store Manager /Multiple Location

@etener Saniza e Hired and trained new employees for specific roles

e Secured above average scores from Inspection Committee in health and safety

Staff Management standards.

Financial Management ¢ Participated in National Association Summits in the expansion of 8 new

ecole net n eS) dy ean

. . e Provided positive leadership to a team of 30+ employees, ensuring operational

Conflict Resolution . . . .

excellence, exceptional guest experiences, and compliance with Bob Evans

LeTeLe R187 standards.

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