Rowan Fill-Hudalla
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Experience
Server March 2021- Current
Giusseppe`s, Los Angeles, CA
· Greet and seat customers.
· Familiarize guests with menu and daily specials, accurately record orders, serve multi-course meals, and tally bills.
· Memorize details of daily specials, seasonal menu items and options.
· Communicate any food allergy or special nutrition needs to the kitchen staff.
· Provide attentive service and promptly addressing any customer service issues.
· Perform cleaning duties, such as at the service station, kitchen, and dining. Behavior Therapist August 2023- January 2024
Inclusive Education and Community Partnership, Los Angeles, CA
· Delivered effective and differentiated classroom assistance to a diverse range of developmentally challenged students.
· Kept learning environments focused, inclusive and supported.
· Collected and analyzed data on clients’ progress.
· Maintained personal and professional demeanor during stressful situations.
· Communicated clients progress in team meetings.
Manager September 2022- May 2023
Ocean View Bar and Grill, Montrose, CA
· Handled weekly schedules
· Wrote order supply requests to replenish supplies
· Oversaw recruitment and training of new employees
· Ensured employees work productively and develop professionally
· Helped all staff where needed
· Made sure all customers are taken care of and happy
· Built great rapport with staff and customers
Assistant Manager; Bartender/Server May 2021- July 2022 The Barkley, South Pasadena, CA
· Greet and seat customers.
· Familiarize guests with menu and daily specials, accurately record orders, serve multi-course meals, and tally bills.
· Memorize details of daily specials, seasonal menu items and options.
· Communicate any food allergy or special nutrition needs to the kitchen staff.
· Provide attentive service and promptly address any customer service issues.
· Perform cleaning duties, such as at the service station, kitchen, and dining.
· Wrote order supply requests to replenish supplies
· Created weekly schedules
Customer Service July 2020 – March 2021
Ecom Elevation, Scottsdale, AZ
· Offered exceptional customer service
· Troubleshot common issues with product, determined the cause of the problem; selected and explained the best solution to solve the problem.
· Followed up to ensure customer satisfaction with products and service. Server January 2019 - February 2020
State 48 Lager, Scottsdale, AZ
Server January 2018 – December 2019
Giusseppe’s, Los Angeles, CA
Hostess September 2017 – December 2017
Joselitos, Sunland, CA
Skills
Strong work ethic, works well with people, great communicator both verbally, professional, task oriented, fast learner, team oriented, problem solving, ability to self-manage and be self-motivated, willingness to learn, positive attitude, organizational, energetic, flexible, works well with others, always on time