Customer Service Representative
Resume:
Tiffany Bracey
Jacksonville, FL *****
************@*****.***
Waiting to help you build your brand.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Site Manager
Sizemore Inc.-Jacksonville, FL
March 2023 to August 2023
I managed 80 employees in the housekeeping world but have prior experience in the military managing the Troops.
Warehouse Associate
Amazon Warehouse-Jacksonville, FL
November 2022 to March 2023
• Picked orders for customer
• Packaged and shipped
Shift Manager
Hardee's-Jacksonville, FL
March 2022 to August 2022
Assisted with building the company brand by delivering the best customer service possible. Customer Service Representative
Accenture-Jacksonville, FL
March 2017 to March 2022
I work for Michigan UIA from home. Project ended.
Assistant Store Manager
Circle K-Jacksonville, FL
February 2019 to August 2021
I assisted the Store Manger with making and assisting customers with their gas station needs. Technical Support Specialist
Continuum Global Solutions-El Paso, TX
August 2020 to October 2020
Assisted customers with there cable and internet needs. Personal Care Assistant
Sunshine Health-Jacksonville, FL
January 2019 to February 2020
Made sure my clients stayed in the proper environment and assisted them with everyday living. Personal Care Assistant
A Gift of Caring-Jacksonville, FL
January 2016 to February 2020
Assisted clients with day to day living.
Apartment Manager
BlackCreek Supports and Services-Jacksonville, FL
March 2011 to March 2016
Assisted future and current residents with all of their needs in the there residence. Was involved with the Tenants Association and helped with all Girl and Boy Scout functions. Planed and assisted with Senior Citizens gatherings.
Customer Service Representative
Convergy-Jacksonville, FL
April 1996 to October 2002
Assisted customers with there AT&T needs.
Education
Bachelor's in Criminal Justice
Salem State University - Remote
February 2014 to May 2018
Associate's degree in Web design
Education America - Jacksonville, FL
April 1999 to March 2002
High school diploma or GED in General Studies
Andrew Jackson High School - Jacksonville, FL
August 1989 to May 1992
Skills
• P&L Management
• Client Services (10+ years)
• Merchandising
• Leadership Experience (10+ years)
• Computer Science
• Customer Service
• Avaya
• Sales Management
• Store Management Experience
• Technical Support
• Team Management (10+ years)
• Mac OS (6 years)
• Management
• Teaching
• Microsoft Office (10+ years)
• Typing
• Inside Sales
• Workers' Compensation (4 years)
• Restaurant Experience (4 years)
• Human resources
• Telemarketing
• Retail Management
• Supervising Experience (8 years)
• Home Health (6 years)
• Leadership
• Recruiting
• Microsoft Windows
• Office Management
• Help Desk
• Quality Assurance
• Property Management
• Employee Orientation
• Microsoft Powerpoint
• Microsoft Outlook
• Budgeting
Certifications and Licenses
Driver's License
Food Handler Certification
CPR Certification
ServSafe
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