Accounts Payable Receivable

Anna Leonard

*** * ****** **

Seattle WA *****-**26

Mobile: 206-***-****

Email: **********@*****.***

Career Objective:

Utilize my analytical & problem solving skills in a team environment

Experience:

Holland America Seabourn June 2020 – April 2024 Cash Operations

Booking exceptions (POLAR) – Support to Reservation Accounting team with 24-48 hrs SLA

Siebel cases (CRM) – Support to Guest Relations, Accounts Receivable & Credit Card teams

Shared responsibility of email inbox (Holland America & Seabourn) with 24-48 hrs SLA

Unclaimed Property Resolution – Support to Treasury team to resolve items

Princess Cruises Cunard Line P&O Australia P&O UK Holland America & Seabourn March 2015 – June 2020 Cash Operations

Booking exceptions (POLAR) – Support to groups & Int’l sales teams

Unclaimed property resolutions – Support to treasury team

HAP (Holland America Princess) – Hotel commission for Alaska cruisevseason

Shared responsibility of email inbox (Holland America & Seabourn) with 24-48 hrs SLA

Princess Cruises & Carnival Australia January 2013 – March 2015 Accounts Payable

Vendor maintenance facilitator between AP and outside teams

Invoice processing via Oracle/KTM/Markview in a multiple currency environment

T-mobile USA - Janurary 2005 – August 2012 Accounts Payable

Check Requests queue on a daily escalation basis outside standard processing

Support to Engineering, Leasing, HR, Marketing & Retail stores departments

Education:

BA in Business Administration University of Washington

BS in Hotel & Restaurant Administration Washington State University

Languages: English & Cantonese Chinese

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