Customer Service Team Member

Krista Conway

*** ******* ******

St. John’s, NL A1E 4L3

Tel: C 709-***-****

Email: *************@*******.***

Objective

My goal is to obtain employment within your company so that I can have the opportunity to gain more skills within the work force and use my skills and professional attributes within your company.

Skills and professional Attributes

• Excellent time management and organizational skills

• Commended for my ability to work independently or as a team member

• Exceptional customer service skills

• Able to multi-task in a fast paced environment

Education

-Plumber (2013-2014)

Academy Canada, St. John’s, NL

-Personal Care Attendant (PCA) (2007-2008)

CompuCollege, St. John’s, NL

-Level three completed (2003-2006)

Bishops College, St. John’s, NL

Certificates/Awards

• First Aid

• WHIMIS

• Workers Compensation and Disability Management Certificate

• Letter of Conduct

• Student of the Year Award

• Honors Award

• Merit Award

Work Experience

Personal Care Attendant (2008-2013)

Eastern Health, St. John’s, NL

• Assist with care to patients

• Escort patients from their room to an appointment within the hospital

• Brought patients to the OR waiting room for their surgery

Cashier (2006-2007)

A&W, St. John’s, NL

• Assist with handing out orders

• Count cash box

• Clean the front of the store

Customer Service Representative (2005-2006)

Teletech, Mount Pearl, NL

• Assisted customers with problems on their phone bill

• Helped customers program their phone number to a different phone

• Opened and closed accounts for the customer as well

Cashier (2004-2005)

Tim Horton’s, St. John’s, NL

• Cleaned the front and back of store

• Passed out orders for the drive through

• Took orders and payments on the front cash and drive through

Home Support Worker (Feb 2016- current)

Caregivers, St. John's, NL

• Assisted with daily activities dressing, feeding, washing

• cooked meals for clients

• helped with showers and getting dressed

• cleaned house

• accompanied on shopping trips

• made sure medication was taken

Volunteer Experience

-Cancer society, involved myself going door to door to collect money for the organization

-Cadets Caring for Canada, this involved me helping to clean up around St. John’s

References

Available upon request

Contact this candidate